Ashley Joseph
Houston,TX
Summary
Senior Certified Medical Assistant (Nationally Registered) with 4+ years of experience in high-volume outpatient clinic settings, including primary care, orthopedics, pediatrics, and internal medicine. Skilled in patient-centered care, clinical procedures, and administrative coordination in compliance with OSHA, HIPAA, and quality standards. Proven ability to support providers with examinations, diagnostic testing, and treatment while maintaining efficient patient flow and high patient satisfaction. Strong communicator with a focus on teamwork, accuracy, and compassionate care.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Care Coordinator
TimeDoc Health
Houston, TX
11.2025 - Current
- Coordinate chronic care management services, ensuring timely follow-up, medication adherence, and continuity of care.
- Communicate with patients and providers to support care plans and improve patient outcomes.
- Monitor patient data and escalate abnormal findings to clinical teams for intervention.
- Schedule appointments and verify patient eligibility and medical necessity for services.
- Document all patient interactions accurately within EMR systems in compliance with HIPAA guidelines.
- Educate patients on disease management, preventive care, and follow-up recommendations to improve engagement and outcomes.
Senior Medical Assistant
UT Physicians
Houston, TX
02.2025 - 11.2025
- Provided advanced clinical support to orthopedic physicians in a fast-paced specialty clinic
- Performed patient intake, including vital signs, medical history, medication reconciliation, and chief complaints
- Assisted with in-office procedures, including injections, PRP (platelet-rich plasma) injections, casting, splinting, suture removal, and wound care
- Prepared and maintained sterile instruments and exam rooms following OSHA and infection-control guidelines
- Administered medications and injections as ordered by providers within scope of practice
- Coordinated referrals, imaging orders, prior authorizations, and surgical scheduling
- Trained and mentored new medical assistants while supporting workflow coordination
- Ensured accurate and timely documentation in EMR systems while maintaining HIPAA compliance
- Communicated effectively with providers, patients, and multidisciplinary teams to deliver high-quality care
- Supported clinic efficiency by managing patient flow and assisting with administrative tasks as needed
Senior Medical Assistant
Kelsey Seybold
Houston, TX
08.2023 - 02.2025
- Assisted providers in high-volume outpatient settings across orthopedics, pediatrics, rheumatology, family medicine, and internal medicine.
- Obtained and documented vital signs, chief complaints, and medical histories in EMR systems.
- Performed EKGs, POC testing, specimen collection, and assisted with diagnostic and treatment procedures.
- Administered medications and immunizations while monitoring patient responses.
- Prepared exam rooms, sterilized instruments, and maintained clinical supplies.
- Coordinated patient flow to improve efficiency and reduce wait times.
- Provided patient education and follow-up instructions to ensure compliance with treatment plans.
Medical Assistant
Village medical
Houston, TX
07.2022 - 08.2023
- Supported pulmonology and endocrinology specialties, assisting with bronchoscopy scheduling and specialty care coordination.
- Conducted glucose monitoring and A1C POC testing for diabetic patients.
- Performed EKGs and assisted with diagnostic testing based on patient presentation.
- Administered medications and monitored patient responses.
- Educated patients on treatment plans and ensured accurate documentation of medical histories.
Medical Assistant
Centrum Health
Houston, TX
01.2022 - 07.2022
- Managed front desk operations, including patient check-in/out, insurance verification, and co-pay collection.
- Processed referrals and prior authorizations to support continuity of care.
- Assisted with phlebotomy and prepared lab specimens for diagnostic testing.
- Maintained organized medical records through accurate filing, scanning, and documentation.
- Ensured exam rooms were sanitized, stocked, and prepared for patient visits.
Medical Assistant
Allergy & ENT Associates
Houston, TX
06.2021 - 01.2022
- Administered allergy immunotherapy and monitored patients for adverse reactions.
- Performed intradermal (ID) and skin testing procedures.
- Educated patients on treatment processes to improve compliance and comfort.
- Documented treatments, medications, and follow-up care instructions in EHR systems.
Education
Medical Assistant
Pima Medical Institute
Houston, TX06-2021
Skills
- Patient Care & Clinical Support
- Patient Flow Coordination
- Appointment Scheduling & Insurance Verification
- Prior Authorizations & Referrals
- Electronic Medical Records (EMR/EHR)
- CLIA, HIPAA & OSHA Compliance
- BLS Certified
- Vital Signs & Patient Assessment
- EKGs & Diagnostic Testing
- Phlebotomy & Specimen Collection
- Immunizations & Injection Administration (IM, IV, Oral)
- Point-of-Care Testing (POC, A1C, Glucose)
- Patient Education & Follow-Up Care
Certification
Notary Public, State of Texas
Timeline
Care Coordinator
TimeDoc Health
11.2025 - Current
Senior Medical Assistant
UT Physicians
02.2025 - 11.2025
Senior Medical Assistant
Kelsey Seybold
08.2023 - 02.2025
Medical Assistant
Village medical
07.2022 - 08.2023
Medical Assistant
Centrum Health
01.2022 - 07.2022
Medical Assistant
Allergy & ENT Associates
06.2021 - 01.2022
Medical Assistant
Pima Medical Institute