Ashley Kanyo

Reviewed patient medical records, interacted with patients, families, caregivers, and pharmacies to obtain current and accurate medication lists for patients likely being admitted to the hospital

• Verified patient insurance and eligibility
• Interacted with payers and patients to obtain insurance coverage and authorizations for mental health services

• Worked in a call center environment verifying insurance for specialty medications
• Interacted with numerous payers and patients to obtain medication coverage

• Counted and packaged medications for long term care facilities in Michigan
• Dispensed CII medications
• Maintained accurate inventory of CII medications
• Ordered medications
• Communicated with nursing home and hospice staff daily

• Prepared and filled new prescriptions and refill requests
• Entered medication orders as written per provider
• Processed insurance claims
• Obtained prior authorizations
• Worked cash register
• Communicated with providers, customers, and pharmacies
• Tracked inventory

• Handled cash and processed transaction
• Accepted cash and check deposits
• Generated receipts for customer transactions
• Exchanged dollars for foreign currency
• Balanced ATM and teller drawers
• Answered phones
• Built strong relationships with customers