Ashley Keyes

Promoted from Teller to Operations Coordinator within seven months of start date with Wells Fargo

Current responsibilities include:

• Processing transactions for customers while following procedures to minimize risk
• Providing support to tellers by providing transaction approvals, creating staff schedules, and communicating pertinent information such as company updates and notices
• Creating excellent customer experiences through relationship building and providing product recommendations

Began with company as a Barista in October 2017, promoted to Supervisor in February of 2019, Assistant Store Manager in November of 2021, and Store Manager in April of 2022

Responsibilities included:

• Managing store employees successfully in fast-paced environment through proactive communication and positive feedback
• Hiring, training and mentoring new staff members
• Setting effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
• Approving regular payroll submissions for employees
• Managing inventory control, cash control, and store opening and closing procedures
• Rotating merchandise and displays to feature new products and promotions
• Maintaining proper product levels and inventory controls for merchandise and organizing backroom to facilitate effective ordering and stock rotation
• Maximizing sales and minimizing shrinkage through excellent customer service and adherence to standard practices