Ashley Kiefer
Acworth,GA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Resourceful Beauty Advisor known for high productivity and efficient task completion. Specialized in skincare consultation, makeup application techniques, and product knowledge to provide personalized beauty solutions. Excel in communication, adaptability, and customer service, ensuring satisfaction and loyalty.
Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service.
Overview
4
4
years of professional experience
Work History
Beauty Advisor
Ulta Cosmetics
Macon, GA
11.2022 - 08.2023
- Advised customers on various styling techniques for hair care products such as shampoos and conditioners.
- Computed purchases and received and processed cash or credit payment.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Created a positive shopping experience for each customer through effective communication skills.
- Maintained an up-to-date knowledge of all beauty products available for sale.
Front Service Clerk
Publix
Acworth, GA
11.2019 - 07.2022
- Bagging groceries
- Stocking inventory
- Retrieving carts
- Provided excellent customer service by responding to inquiries promptly and courteously.
- Resolved customers' complaints regarding products or services.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
Education
Master Cosmetology - Cosmetics/ Hair Services / Facials / Waxing
Chattahoochee Technical College
Marietta, GA12-2022
Skills
- Cosmetology
- Skin analysis
- Sales proficiency
- Application techniques
- Beauty product demonstration
- Cash handling
- Client relationship building
- Color matching techniques
- Upselling strategies
- Relationship building and management
- Hygiene standards
- Product demonstrations
- Loyalty program management
- Cosmetics selection assistance
- Active listening
- Team collaboration
- Multitasking and organization
- Retail experience
- Beauty routine advice
- Licensed cosmetologist
Timeline
Beauty Advisor
Ulta Cosmetics
11.2022 - 08.2023
Front Service Clerk
Publix
11.2019 - 07.2022
Master Cosmetology - Cosmetics/ Hair Services / Facials / Waxing
Chattahoochee Technical College