Fardina Kamal
The Bronx
Summary
Dedicated professional with a strong background in customer service and patient coordination. Skilled in effective communication, team collaboration, and inventory management, ready to leverage these strengths to enhance service delivery and drive sales growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Ulta
New York
04.2025 - 01.2026
- Educated customers on effective application of cosmetics, fragrances, and beauty items to enhance their confidence and satisfaction.
- Demonstrated product application techniques, resulting in improved customer satisfaction and loyalty.
- Guided customers in selecting personalized beauty products, ensuring their unique needs were met and enhancing their shopping experience.
- Collaborated with team members to consistently achieve daily sales targets.
- Performed cashiering, stocked shelves, and managed inventory effectively.
- Executed sales activities while providing exemplary customer service.
Patient Coordinator
Mount Sinai
Queens
06.2024 - 12.2024
- Coordinated patient appointments and managed scheduling for multiple healthcare providers.
- Assisted patients with registration and verified insurance information efficiently.
- Maintained accurate patient records in the electronic health record system.
- Collaborated with medical staff to streamline patient flow and enhance service delivery.
Receiving Associate
Burlington
The Bronx
04.2023 - 04.2024
- Received and organized incoming merchandise to optimize inventory management processes.
- Collaborated with team members to ensure a clean and safe workspace for efficient operations.
- Organized inventory to create a neat and accessible shopping environment for customers.
- Assisted customers in locating products within the store layout.
Customer Service Representative
Global Copy
New York
08.2022 - 12.2022
- Educated customers on promotions, services, and new products to enhance customer engagement.
- Answered customer inquiries with accurate product and service information to facilitate informed decision-making.
- Managed customer accounts and ensured accurate database updates to support service delivery.
Education
Bachelor of Science -
City College of New York
New York (City), NY05-2026
High School Diploma -
Archimedes Academy
New York, NY06-2022
Skills
- Cosmetology
- Sales techniques
- Customer service
- Appointment scheduling
- Patient coordination
- Inventory management
- Effective communication
- Team collaboration
- Patient care
Languages
Bengali
Full Professional
Certification
CPR certification
Timeline
Beauty Advisor
Ulta
04.2025 - 01.2026
Patient Coordinator
Mount Sinai
06.2024 - 12.2024
Receiving Associate
Burlington
04.2023 - 04.2024
Customer Service Representative
Global Copy
08.2022 - 12.2022
Bachelor of Science -
City College of New York
High School Diploma -
Archimedes Academy