Ashley Klein
Smyrna,DE
Summary
I am a goal driven and results oriented professional, with advanced administrative and managerial skills. I offer the ability to develop and implement strategic short term, as well as, long term improvement and growth plans. I approach every situation with a positive attitude and prioritize client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Director of Food & Nutrition Services
Culinary Services Group
Milford, DE
10.2022 - 06.2024
- Training and oversight of the food service management team
- Developing, implementing, and reviewing department policies and procedures
- Identifying process improvement initiatives and leading the management team through implementation
- Employee relations and employee retention
- Quality assurance and quality control measures
- Speaking with residents for feedback to ensure satisfaction.
Director of Food and Nutrition Services
Five Star Senior Living
Newark, DE
01.2022 - 10.2022
- Management of the food service departments in 2 locations
- Procurement of all food and supplies from 7 vendors
- Management of an annual food budget
- Menu planning for 110 people, 3 meals per day
- Inventory control and management
- Ensuring proper safety, storage and sanitation standards are followed
- Ensuring client satisfaction.
Canteen Manager
State of Delaware
Smyrna, DE
02.2021 - 01.2022
- Procurement of food and supplies
- Maintain P&L tracking
- Maintain Point-of-Sale system
- Inventory management and control
- Staff supervision including scheduling, payroll, recruitment, performance planning & review, training and coaching.
Administrative and Operations Specialist (Food & Nutrition)
State of Delaware
Smyrna, DE
09.2016 - 02.2021
- Creating a multitude of documents, spreadsheets, and presentations using Microsoft Office software
- Maintaining and updating files
- Interpreting policies and procedures and communicating them to staff
- Utilizing automated systems to enter data and create reports
- Providing administrative support to executive level management
- Organizing and coordinating events.
Food Service Worker
State of Delaware
Smyrna, DE
04.2012 - 09.2016
- Serving meals and snacks to residents
- Food preparation
- Providing excellent customer service
- Following food safety and sanitation guidelines
- Maintaining logs and records.
Education
Food Service Management & Nutrition Professional Training -
University of Florida
Administrative Assistant Certification -
Penn Foster Career School
Human Resources Diploma -
Alison
Skills
- Organization
- Problem-solving
- Time Management
- Team Management
- Customer Service
- Rules and regulations
- Budget Management
- Microsoft Office (10 years)
- Team Building and Motivation
- Effective Communication
Certification
Certified Dietary Manager/Certified Food Protection Professional
ServSafe Manager
ServSafe Proctor
Timeline
Senior Director of Food & Nutrition Services
Culinary Services Group
10.2022 - 06.2024
Director of Food and Nutrition Services
Five Star Senior Living
01.2022 - 10.2022
Canteen Manager
State of Delaware
02.2021 - 01.2022
Administrative and Operations Specialist (Food & Nutrition)
State of Delaware
09.2016 - 02.2021
Food Service Worker
State of Delaware
04.2012 - 09.2016
Food Service Management & Nutrition Professional Training -
University of Florida
Administrative Assistant Certification -
Penn Foster Career School
Human Resources Diploma -
Alison
Certified Dietary Manager/Certified Food Protection Professional
ServSafe Manager
ServSafe Proctor
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