Ashley Knighton
Lithia Springs,GA
Overview
17
17
years of professional experience
Work History
Operations Manager
Hollister Co.
03.2020 - Current
- Spearheads our location’s staffing and business management operations
- Leads the region in client satisfaction at 96% and facilitates repeat business at an 89% return rate
- Consistently tops district in unit sales +10%
- Improved location's order rate by 64% in 2024
- Increased sales by 37% in Q2
- Successfully reduced external loss by 58%
- Performs routine merchandise auditing and logistics for merchandise arrangements
Operations Manager
Insomnia Cookies
03.2015 - 07.2019
- Served as Field Captain for the Midwest, Great Lakes and Central regions and worked closely with 25-30 other store operatives to ensure needs were met and ideas were relayed to the correct corporate department
- Routinely instructed and facilitated policy, employee benefits and other corporate paperwork
- Hired, trained, and provided onboarding paperwork for new employees
Compliance Manager
Aramark
05.2007 - 12.2014
- Oversaw routine and circumstantial paperwork completion
- Played instrumental role in company-wide risk assessment efforts, supporting enhancements in business processes and controls
- Executed corporate food safety strategies, policies and procedures
Education
Bachelor of Arts - International Relations And Affairs
Ball State University
05.2015
Skills
- Talent Acquisition
- Performance Reporting
- Customer Retention
- Staff Training and Development
- Organizational Management
- Policies and Procedures Implementation
- Onboarding and Orientation
- Employee Relations
- Workforce Planning
- Scheduling
- Communication Management
- Health and Safety Compliance
Timeline
Operations Manager
Hollister Co.
03.2020 - Current
Operations Manager
Insomnia Cookies
03.2015 - 07.2019
Compliance Manager
Aramark
05.2007 - 12.2014
Bachelor of Arts - International Relations And Affairs
Ball State University