Ashley Knox
Tuscaloosa,AL
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Family Dollar/ Dollar Tree
2020.06 - 2024.03
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
Certified Nursing Assistant
Glen Haven Manor
2018.02 - 2020.06
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Mental Health Worker
Bryce Hospital
2014.01 - 2018.02
- Provided crisis intervention and de-escalation techniques, resulting in increased safety for both patients and staff.
- Promoted a positive therapeutic environment through clear communication and consistent reinforcement of established boundaries within treatment settings.
- Documented client progress in confidential files.
- Monitored patient progress through regular assessments and documentation, ensuring accurate tracking of treatment effectiveness.
Education
High School Diploma -
Central High School
Tuscaloosa, AL05.2004
Skills
- Problem-Solving
- Customer Service
- Customer experience
- Customer Service and Engagement
Certification
Career Readiness Certificate, Silver
Timeline
Assistant Store Manager
Family Dollar/ Dollar Tree
2020.06 - 2024.03
Certified Nursing Assistant
Glen Haven Manor
2018.02 - 2020.06
Mental Health Worker
Bryce Hospital
2014.01 - 2018.02
High School Diploma -
Central High School
Career Readiness Certificate, Silver
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