Ashley Kopp
Waukesha,WI
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement.
Overview
4
4
years of professional experience
Work History
Shift Leader
Culvers
11.2019 - Current
- Trained new employees
- Let managers know when things need to be changed during a shift
- Suggest tasks to coworkers, while completing another task myself
- Maintained great customer service in a loud, fast-paced environment
- Good communication and excellent teamwork skills
- Handled currency and credit transactions
- Took initiative in finding tasks to complete during down time
- Resolve complaints politely
- Followed safety procedures allowing safe food preparation, assembly, and presentation
- Build loyal clientele through friendly interactions and consistency
- Mastered POS computer systems
Skills
- Training Assistance
- Role Modeling
- Staff Training
- Cash Handling
- Safety and Sanitation Standards
- Team Motivation
- Sandwich Artistry
- Restaurant Operation
Timeline
Shift Leader
Culvers
11.2019 - Current