Ashley Kulbacki
Colorado Springs,CO
Summary
Results-driven professional with a strong background in social media strategy and customer service. Demonstrated success in developing engaging content and collaborating with teams to execute successful marketing campaigns. Team-oriented Social Media Manager with experience in administering social media accounts. Creative and innovative professional with top skills in web content generation, customer preference analysis, and strategy implementation. Solid knowledge of SEO and Google Analytics paired with familiarity of copywriting processes.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Media Coordinator
Mankin Mansion
Richmond, VA
08.2025 - Current
- Scheduled and developed engaging social media content across various platforms.
- Collaborated on brand-focused marketing campaigns to enhance visibility.
- Monitored audience engagement and feedback through social media channels.
- Researched industry trends to strengthen social media strategy and content.
- Created visually appealing graphics using design software tools.
- Analyzed performance metrics to optimize social media outreach efforts.
- Engaged with online audiences by responding to relevant comments.
- Produced blog posts, pay-per-click ads, and promotional content for diverse campaigns.
Banquet Server
Viewhouse
Colorado Springs, Colorado
08.2024 - Current
- Set up banquet tables and chairs according to event specifications.
- Ensured that all dishes were served at the correct temperature.
- Organized payment transactions accurately while providing excellent customer service.
- Stocked server areas with supplies before, during and after shifts.
- Participated in ongoing training to enhance job skills and knowledge.
- Used clear communication to relay food and drink orders to kitchen staff.
- Served food and beverages to customers.
Banquet Server
Garden of the Gods Resort and Club
Colorado Springs, CO
05.2023 - Current
- Set up banquet tables and chairs according to event specifications.
- Served food and beverages to guests during events and functions.
- Assisted with the breakdown and cleanup of banquet areas post-event.
- Communicated effectively with kitchen staff to coordinate timely service.
- Ensured cleanliness and organization of dining areas throughout events.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Followed health and safety guidelines while handling food and beverages.
- Collaborated with team members to efficiently manage event flow and needs.
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Set up stations for serving meals according to established guidelines.
- Replenished buffet lines with fresh foods as needed.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Sales Associate
Scheels
Colorado Springs, Colorado
08.2022 - 04.2023
- Assisted customers with product selection and inquiries.
- Maintained product displays to enhance visual merchandising.
- Processed transactions accurately using point-of-sale systems.
- Managed inventory levels and restocked shelves regularly.
- Collaborated with team members to improve sales strategies.
- Handled customer complaints and resolved issues promptly.
- Educated customers about promotions and loyalty programs.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Bachelor of Arts - Communications/Marketing
University of Colorado Colorado Springs
Colorado Springs12-2025
Skills
- Social media strategy
- Content creation
- Audience engagement
- Brand collaboration
- Graphic design
- Market research
Accomplishments
- Deans List at University of Colorado Colorado Springs
Certification
- Digital Marketing Certification
- SEO Certification
Affiliations
- Member of Pi Beta Phi Colorado Epsilon
Timeline
Social Media Coordinator
Mankin Mansion
08.2025 - Current
Banquet Server
Viewhouse
08.2024 - Current
Banquet Server
Garden of the Gods Resort and Club
05.2023 - Current
Sales Associate
Scheels
08.2022 - 04.2023
Bachelor of Arts - Communications/Marketing
University of Colorado Colorado Springs