Ashley Kuligowski-Ford
Popshelf
Aztec
Summary
Dynamic Sales Associate Team Leader at Popshelf with a proven track record in driving sales growth and enhancing customer engagement. Skilled in team management and customer relationship building, I excel at optimizing inventory and fostering a collaborative environment, resulting in increased sales volume and exceptional service delivery.
Work History
Sales Associate Team Leader
- Led team in achieving sales targets through effective training and support.
- Developed and implemented product displays to enhance customer engagement.
- Analyzed sales data to identify trends and optimize inventory management.
- Fostered a positive work environment by mentoring new team members.
- Coordinated promotional events to drive foot traffic and increase sales volume.
- Streamlined communication between departments to improve operational efficiency.
- Assisted in developing staff schedules to ensure optimal coverage during peak hours.
- Trained associates on customer service best practices, enhancing overall customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Maximized revenue by upselling products and services based on individual customer needs.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Evaluated staff performance regularly, offering constructive feedback and implementing professional development opportunities.
- Coordinated schedules for staff members, balancing workload distribution while minimizing overtime expenses.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stayed current on company offerings and industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to event marketing, sales and brand promotion.
Entertainer
- Led team in achieving sales targets through effective training and support.
- Developed and implemented product displays to enhance customer engagement.
- Analyzed sales data to identify trends and optimize inventory management.
- Fostered a positive work environment by mentoring new team members.
- Coordinated promotional events to drive foot traffic and increase sales volume.
- Streamlined communication between departments to improve operational efficiency.
- Assisted in developing staff schedules to ensure optimal coverage during peak hours.
- Trained associates on customer service best practices, enhancing overall customer satisfaction.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Maximized revenue by upselling products and services based on individual customer needs.
- Enhanced customer satisfaction by resolving complex issues promptly and providing exceptional service.
- Managed daily operations efficiently, ensuring smooth workflow and optimal productivity levels within the team.
- Evaluated staff performance regularly, offering constructive feedback and implementing professional development opportunities.
- Coordinated schedules for staff members, balancing workload distribution while minimizing overtime expenses.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stayed current on company offerings and industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Contributed to event marketing, sales and brand promotion.
Family Caregiver
- Facilitated daily living activities to enhance comfort and ensure safety for family members.
- Coordinated medication schedules, accurately managing dosages and timing for multiple individuals.
- Implemented meal planning, preparing nutritious meals that cater to dietary restrictions and preferences.
- Monitored health conditions, documenting changes and effectively communicating with healthcare professionals.
Entertainer
2 Years 4 Months- Engaged audiences through entertaining performances and engaging routines.
- Assisted management in organizing themed events and promotional initiatives.
- Modified performance techniques based on audience feedback and preferences.
- Maintained vibrant energy while promoting a safe and enjoyable atmosphere for guests.
Education
GED
Skills
Customer relationship building
Team management
Sales presentations
Sales strategy development
Teamwork and collaboration
Customer service
Friendly and outgoing
Problem-solving skills
Time management
Listening skills
Excellent people skills
Exceptional customer service
Timeline
Entertainer
Silk's Gentlemen Club
03.2024 - 2026Read More
Sales Associate Team Leader
Popshelf
2021 - 2024Read More
Family Caregiver
Family Members
2021 - 2022Read More
Entertainer
Club Cabaret
2007 - 2022Read More
Springfield High Highschool
GED
Read More