Rachael Nnowu Awomokorie
Dover
Summary
Dedicated worker with outstanding customer service, time management and organization skills. Results-driven Sales Associate Team Leader adept at enhancing team productivity and streamlining tasks to meet sales objectives efficiently. Possess specialized skills in customer relationship management, strategic sales planning, and inventory control. Excel in communication, leadership, and problem-solving to foster team cohesion and drive sales success.
Overview
15
15
years of professional experience
Work History
Sales Associate Team Leader
Dollar General
05.2025 - Current
- Led team in delivering exceptional customer service and support.
- Trained new associates on sales techniques and product knowledge.
- Managed inventory levels and ensured product availability on the sales floor.
Stock Room Associate
Ross Dress for Less
03.2025 - Current
- Organized inventory and maintained stock levels in designated storage areas.
- Processed incoming shipments and verified items against packing lists.
- Utilized inventory management systems to track and manage stock movements.
Braider, Manager and Front Desk Attendant
Majestic Hair Image Salon
07.2023 - Current
- Manage customer interactions professionally and efficiently.
- Effectively address customer questions, complaints and concerns.
- Wash, dry and condition hair.
- Braiding, sewing and making waves.
- Nails and Makeups.
CEO, Manager
Raybam Hair Collection
07.2010 - Current
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Effectively present and discuss Charter products and services.
- Wash, dry and condition hair.
- Braiding, Sewing and Making waves.
- Nails and Makeups.
Cashier
McDonald's Restaurant
04.2024 - 03.2025
- Processed customer transactions efficiently and accurately at a busy retail environment.
- Assisted customers with product selection and addressed their inquiries promptly.
- Maintained clean and organized checkout areas to enhance customer experience.
Braider, Manager and Front Desk Attendant
Blissful Creation Hair Salon
05.2022 - 06.2023
- Manage customer interactions professionally and efficiently.
- Effectively address customer questions, complaints and concerns.
- Wash, dry and condition hair.
- Braiding, sewing and making waves.
- Nails and Makeups.
Dietary Aide
CourtLand Minor Group Home
11.2021 - 09.2022
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Effectively present and discuss Charter products and services.
- Convey an image of quality, integrity and superior understanding regarding services.
- Manage customer interactions professionally and efficiently.
- Effectively address customer questions, complaints and concerns.
Front Desk Customer Service
Unique Massage Therapy
04.2020 - 09.2020
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Effectively present and discuss Charter products and services.
- Convey an image of quality, integrity and superior understanding regarding services.
- Manage customer interactions professionally and efficiently.
- Effectively address customer questions, complaints and concerns.
Front Desk Customer Service
Family Dollar
04.2019 - 09.2020
- Greet Customers to guide and assist them with what they need and looking for in the store.
- Responding effectively and accurately to customers on the floor and ensuring that customers feel supported and valued.
- Effectively address customers' questions, complaints and concerns.
- Convey an image of quality, integrity and superior understanding regarding service.
Warehouse Associate
Amazon Logistics
10.2017 - 12.2017
- Receiving, processing, labeling, and storing incoming stock.
- Maintaining clear records on all inventory and stock.
- Inspecting all stock for damages and keeping records of damages.
- Organizing the warehouse space and preparing orders for shipment.
Customer Service Associate
Walmart
10.2016 - 08.2017
- Train new employees on customer service policies and procedures.
- Responsible for processing cash, check, voucher, debit and credit cards transaction to ensure a balanced cash draw to the close of the shift.
- Increase sales and market membership opportunities/upgrades to customers.
- Greet customers upon entry to the store or cashier area.
Braider, Manager and Front Desk Attendant
CRC Hair Salon
01.2016 - 07.2017
- Actively and consistently support all efforts to simplify and enhance the customer experience.
- Effectively present and discuss Charter products and services.
- Wash, dry and condition hair.
- Braiding, Sewing and Making waves.
- Nails and Makeups.
Chef
Janet Kitchen
05.2011 - 08.2013
- Cooking and serving guests.
- Waitress and cleaning.
- Washing Dishes.
Education
Cosmetology - undefined
Delaware Community College
Delaware09.2018
High School Diploma - undefined
Rantya High School
Nigeria09.2012
Skills
- Customer Service
- Microsoft
- Dancing
- Babysitting
- Caregiving
- Cooking
- Singing
- Sales training
- Team leadership
- Relationship building
- Problem solving
- Effective communication
- Staff mentoring
- Customer relationship building
- Fitting room maintenance
- Sales presentations
- Team management
- Sales strategy development
- Customer needs assessment
- Teamwork and collaboration
- Excellent people skills
- Stocking and receiving
- Friendly and outgoing
Timeline
Sales Associate Team Leader
Dollar General
05.2025 - Current
Stock Room Associate
Ross Dress for Less
03.2025 - Current
Cashier
McDonald's Restaurant
04.2024 - 03.2025
Braider, Manager and Front Desk Attendant
Majestic Hair Image Salon
07.2023 - Current
Braider, Manager and Front Desk Attendant
Blissful Creation Hair Salon
05.2022 - 06.2023
Dietary Aide
CourtLand Minor Group Home
11.2021 - 09.2022
Front Desk Customer Service
Unique Massage Therapy
04.2020 - 09.2020
Front Desk Customer Service
Family Dollar
04.2019 - 09.2020
Warehouse Associate
Amazon Logistics
10.2017 - 12.2017
Customer Service Associate
Walmart
10.2016 - 08.2017
Braider, Manager and Front Desk Attendant
CRC Hair Salon
01.2016 - 07.2017
Chef
Janet Kitchen
05.2011 - 08.2013
CEO, Manager
Raybam Hair Collection
07.2010 - Current
Cosmetology - undefined
Delaware Community College
High School Diploma - undefined
Rantya High School
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