Ashley Lacey
Maidsville
Summary
Dedicated worker looking to get back in to the workforce providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals and also works well alone.
Overview
11
11
years of professional experience
2005
2005
years of post-secondary education
Work History
Cook
Playworks Daycare
Morgantown
10.2019 - 03.2020
- Prepared nutritious meals following dietary guidelines for children.
- Maintained a clean and organized kitchen environment.
- Assisted in meal planning to meet children's preferences and nutritional needs.
- Monitored food safety practices to maintain health standards.
- Coordinated with staff to ensure timely meal service during daycare hours.
- Managed inventory of kitchen supplies and ingredients efficiently.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Monitored stock levels of food items and ordered more when necessary.
Assisted Living Caregiver
REM
Morgantown
10.2016 - 05.2017
- Assisted residents with daily living activities and personal care needs.
- Maintained cleanliness and organization in resident living areas and common spaces.
- Monitored resident health and reported changes to nursing staff promptly.
- Engaged residents in recreational activities to promote social interaction.
- Provided emotional support and companionship, fostering a positive environment for residents.
- Ensured that all safety protocols were followed at all times within the facility.
- Respected client privacy by maintaining confidentiality of information shared during interactions.
- Supported independence of clients by helping them identify solutions to problems without taking over decision-making responsibilities.
- Assisted with meal preparation according to dietary guidelines set forth by health professionals or family members.
Customer Service Representative
Centra Bank
Morgantown
07.2009 - 02.2011
- Assisted customers with inquiries and product information through multiple channels.
- Managed customer complaints and resolved issues promptly and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Developed strong relationships with customers by providing personalized assistance and support.
- Collected deposits or payments and arranged for billing.
- Opened and closed accounts for customers.
- Worked on basic teller jobs such as withdrawals, deposits and loan payments.
- Ordered and shipped money as needed.
Education
Associates Degree - Early Childhood Education
Fairmont State University
Fairmont, WV 08.2003 - 05.2005
Robert C. Byrd High School
Clarksburg, WVSkills
- Meal preparation
- Food safety
- Nutritional planning
- Inventory management
- Customer service
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Conflict resolution
- Active listening
- Attention to detail
- HIPAA compliance
- Patient confidentiality
- Appointment scheduling
- Empathy and patience
- Verbal and written communication
- Multitasking and organization
- Friendly and outgoing
- Money handling
References
References available upon request.
Timeline
Cook
Playworks Daycare
10.2019 - 03.2020
Assisted Living Caregiver
REM
10.2016 - 05.2017
Customer Service Representative
Centra Bank
07.2009 - 02.2011
Associates Degree - Early Childhood Education
Fairmont State University
08.2003 - 05.2005
Robert C. Byrd High School