Ashley Leck
Martinsburg,WV
Summary
Dedicated professional with extensive experience in housekeeping and customer service, notably at Rebecca Branham. Proven ability to enhance client satisfaction through exceptional cleaning techniques and effective problem-solving. Skilled in maintaining organization and safety standards, while fostering teamwork to achieve operational goals. Strong attention to detail and commitment to quality service.
Overview
7
7
years of professional experience
Work History
Housekeeping
Rebecca Branham
Martinsburg, WV
01.2025 - Current
- Maintained high standards of cleanliness throughout the property by enforcing strict housekeeping procedures.
- Followed rules and maintained a house while working alone.
- Enhanced client satisfaction by providing exceptional housekeeping and organizational services.
- Reduced complaints by promptly addressing any housekeeping issues and providing swift solutions.
- Enhanced guest experience by replenishing amenities promptly as part of daily housekeeping duties.
- Performed general housekeeping and cleaning tasks.
- Ensured a safe and clean environment for the client by performing light housekeeping duties regularly.
- Maintained a safe and comfortable living environment, performing light housekeeping tasks and maintaining cleanliness.
- Picked up debris and trash and performed basic housekeeping.
Package Handler
FedEx
Martinsburg,WV
10.2019 - 05.2020
- Loaded and unloaded packages using forklifts and hand trucks, ensuring efficiency and safety.
- Sorted and organized packages in designated areas to streamline retrieval processes.
- Maintained cleanliness and organization of work area to comply with safety standards.
- Collaborated with team members to achieve daily operational targets consistently.
- Inspected incoming shipments for damage or discrepancies, reporting issues promptly.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
Waitress
Pizza Hut
Weston, WV
11.2018 - 05.2019
- Provided excellent customer service, ensuring timely and accurate order delivery.
- Assisted in maintaining cleanliness and organization of dining area and kitchen.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash transactions accurately and processed payments efficiently.
- Resolved customer complaints professionally, enhancing overall dining experience.
- Engaged with guests to build rapport, increasing repeat patronage through positive interactions.
Education
No Degree - General Studies
Martinsburg High
Martinsburg,WV06-2010
Skills
- Housekeeping techniques
- Laundry and housekeeping coordination
- Production housekeeping
- Housekeeping collaboration
- Cleaning and housekeeping
Timeline
Housekeeping
Rebecca Branham
01.2025 - Current
Package Handler
FedEx
10.2019 - 05.2020
Waitress
Pizza Hut
11.2018 - 05.2019
No Degree - General Studies
Martinsburg High