Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Ashley Leon

San Ysidro,CA

Summary

Bilingual and detail-oriented professional with proven experience in customer service, interviewing, conflict resolution. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with a focus on customer satisfaction and teamwork.

Overview

2
2
Languages
1
1
Certification
3
3
years of professional experience

Work History

Crew Member

La MICHOACANA ICE CREAM SHOP
San Diego, California
05.2023 - Current
  • Delivered exceptional customer service in high-pressure situations to enhance guest experiences.
  • Fostered a welcoming atmosphere for guests through attentive service, enhancing overall satisfaction.
  • Resolved customer complaints professionally, ensuring satisfaction and loyalty.
  • Collaborated with team members to streamline service during peak hours, ensuring timely guest experiences.

Barista

Blueberry Cafe
Douglas, Arizona
03.2026 - 06.2026
  • Delivered exceptional customer service by identifying and resolving customer issues through effective interviewing and interpersonal skills.
  • Engaged with customers on social media, addressing inquiries and promoting special offers to enhance brand visibility and customer engagement.
  • Monitored inventory levels to ensure adequate supply for operations.
  • Applied behavioral analysis to assess potential threats and uphold safety protocols.

Education

High School Diploma -

Ingenuity Charter School
San Diego
05-2024

Associate of Arts - Psychology

San Diego City College
San Diego
08-2026

Skills

  • Retail sales
  • Point of sale
  • Customer service
  • Customer outreach
  • Conflict resolution
  • Problem solving
  • Workplace efficiency
  • Teamwork and collaboration
  • Verbal and written communication
  • Effective communication

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

  • Mental Health Certificate

Timeline

Barista

Blueberry Cafe
03.2026 - 06.2026

Crew Member

La MICHOACANA ICE CREAM SHOP
05.2023 - Current

High School Diploma -

Ingenuity Charter School

Associate of Arts - Psychology

San Diego City College
Ashley Leon