Results-oriented recent graduate with a Bachelor's in Psychology and a minor in Sociology. Possesses strong analytical and critical thinking skills developed through coursework. Recognized for exceptional collaboration and teamwork, with a commendation for first-rate collaboration. Inspired by personal experiences as a patient, demonstrating adaptability, empathy, and a genuine passion for contributing to positive changes in the healthcare industry. Eager to apply skills and interdisciplinary perspective in a dynamic professional setting.
• Guide performance using metrics and foster associate growth through achievement and accountability.
• Played a key role in recruiting, interviewing, hiring, and onboarding new employees to ensure proper staffing levels.
• Partnered with the management team to create strategic plans for business growth and enhancement.
• Enhanced customer satisfaction by promptly addressing and resolving complaints.
Designed and conducted group therapy sessions
• Collaborated with Peer Specialists on Lesson Planning
Assisted in the development and implementation of lesson plans,
• Insurance Verification and Client Support
Accurately verified clients’ insurance coverage,
• Assisted Clients with Benefits Enrollment and Renewal
Guided clients through the process of renewing Food Stamps and enrolling in SSI benefits