Detail-oriented Medical Administrative Assistant experienced in patient care and HIPAA compliance. Achieved efficient front-desk and clinical operations through effective appointment scheduling, insurance verification, and patient flow management. Focused on delivering clear communication and maintaining accurate, confidential records.
Work History
Medical Administrative Assistant
7 Months
Resources for Children and Adults | 03.2026 - Current
Maintained accurate medical records, charts, and confidential documentation.
Verified insurance information and prepared intake materials for new patients.
Scheduled patient appointments and coordinated calendar changes for clinical staff.
Answered multi-line phones and routed calls to appropriate departments.
Supported front-desk operations by greeting visitors and managing patient flow.
Medical Assistant
7 Months
Cardiology Center of Houston | 08.2025 - 03.2026
Performed EKGs and prepared patients for diagnostic cardiac testing.
Collected patient histories, vital signs, and medication lists for cardiology visits.
Documented clinical information accurately in EHR during patient intake and follow-up.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Assisted providers with cardiac procedures, injections, and in-office treatments.
Communicated test preparation, post-visit directions, and next-step care to patients.
Medical Receptionist
7 Months
Vipcare of Marietta | 01.2025 - 08.2025
Greeted patients, verified demographics, and updated medical records in an electronic charting system.
Greeted patients, verified demographics, and updated medical records in electronic charting system.
Answered multi-line phones, routed calls, and relayed messages to clinical staff.
Collected co-pays, processed payments, and reconciled daily cash drawer.
Verified insurance eligibility, obtained authorizations, and resolved coverage questions.
Assisted patients with check-in paperwork, forms, and visit preparation.
Education
Associate of Applied Science - Social Work
Chattahoochee Technical College | Marietta, GA | 05-2028
Skills
Patient confidentiality
Patient care and confidentiality
Patient registration
Patient scheduling
Medical office management
Appointment scheduling
Electronic health records
Administrative support
Workflow coordination
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Achieved results by completing tasks with accuracy and efficiency.
Documented and resolved concerns which led to positive results. .
Certification
CMAA - Certified Medical Administrative Assistant (Jan 2025-Jan 2027)