Ashley Ley
Jefferson
Summary
Results-driven professional with over 15 years of experience in customer service, salon operations, and team leadership. Proven expertise in managing high-performing teams, coordinating schedules, building client relationships, and driving revenue through strategic marketing and operational efficiency.
Overview
18
18
years of professional experience
Work History
Owner
Trim Barbershop
Oconomowoc
01.2023 - Current
- Manage all aspects of business operations including finance, marketing, scheduling, and customer experience
- Develop and execute business strategies to boost client retention and revenue growth
- Foster strong relationships with clients and vendors
- Lead targeted marketing campaigns to increase visibility and sales
Manager
Sport Clips
12.2013 - 12.2022
- Oversaw multiple locations, managing teams and ensuring consistent service quality
- Handled scheduling, appointment coordination, and staffing
- Led financial planning and implemented effective marketing strategies
- Maintained high levels of customer satisfaction and staff engagement
Stylist
Great Clips
04.2012 - 11.2013
- Provided professional haircutting services in a high-traffic environment
- Delivered exceptional customer service to ensure client satisfaction
Stylist
Mr. Dino’s
02.2009 - 04.2012
- Built a loyal client base through personalized services and professional rapport
- Maintained consistent service quality and client satisfaction
Stylist
Lake Country Hair Design
09.2007 - 02.2009
- Developed foundational styling skills and a strong customer service approach
- Assisted in daily salon operations and client care
Education
Licensed Barbering and Cosmetology Manager -
Wisconsin State Board
WI, USA11.2012
Licensed Barbering and Cosmetology -
Wisconsin State Board
WI, USA01.2008
Martins Cosmetology College -
Empire School of Beauty
09.2007
High School Diploma -
Jefferson High School
06.2006
Skills
- Business operations
- Financial management
- Marketing strategy
- Client retention
- Team leadership
- Vendor relations
- Customer experience
- Scheduling coordination
- Sales growth
- Staff training
- Employee engagement
- Conflict resolution
- Time management
- Hiring and staffing
- Contract negotiation expertise
- Business development
- Staff hiring
- Client service
- Social media control
- Cash flow optimization
- Marketing
- Customer relations
- Relationship building
- Small business operations
- Staff management
- Team oversight
Licenses And Education
- Licensed Barbering and Cosmetology Manager, Wisconsin State Board, 11/01/12
- Licensed Barbering and Cosmetology, Wisconsin State Board, 01/01/08
- Cosmetology, Martins Cosmetology College (Empire School of Beauty), 09/01/07
- High School Diploma, Jefferson High School, 06/01/06
Timeline
Owner
Trim Barbershop
01.2023 - Current
Manager
Sport Clips
12.2013 - 12.2022
Stylist
Great Clips
04.2012 - 11.2013
Stylist
Mr. Dino’s
02.2009 - 04.2012
Stylist
Lake Country Hair Design
09.2007 - 02.2009
Licensed Barbering and Cosmetology Manager -
Wisconsin State Board
Licensed Barbering and Cosmetology -
Wisconsin State Board
Martins Cosmetology College -
Empire School of Beauty
High School Diploma -
Jefferson High School
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