Ashley Liles
Las Vegas,NV
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Professional Dog Bather
Leashes Pet Salon
Las Vegas , NV
2023.08 - Current
- Maintained a safe working environment by adhering to safety procedures and regulations.
- Organized work area at the beginning of each day including stocking supplies, setting up equipment and preparing tools.
- Utilized appropriate shampoos, conditioners and treatments based on breed type and coat condition.
- Established a positive relationship with each customer through friendly conversation and professional demeanor.
Hairstylist
Self-employed
Las Vegas , NV
2016.01 - Current
- Developed strong relationships with existing clients through excellent communication skills.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Maintained cleanliness of work station and ensured sanitary conditions were met at all times.
- Tracked inventory of supplies used for styling services.
- Upsold additional services when appropriate to increase sales volume.
- Worked collaboratively with colleagues to achieve common goals.
Sales and Wellness Ambassador
Drop Sauna
Las Vegas , NV
2022.06 - 2023.02
- Provided support to individuals who were looking for assistance in creating personalized wellness plans.
- Ensured compliance with all applicable laws and regulations pertaining to health and safety standards.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed inventory and supplies to ensure materials were available when needed.
Education
Bachelor of Business Administration - Business Administration
Ashford University
San Diego, CA2023-04
Cosmetology
Euphoria Institute of Beauty Arts And Sciences
Las Vegas, NV2016-01
Skills
- Appointment Scheduling
- Facilities Maintenance
- Customer Service
- Work Planning
- Teamwork and Collaboration
- Adaptability and Flexibility
- Dependable and Responsible
- Relationship Building
- Continuous Improvement
- Inventory Management
Certification
- Cosmetology License
- Food Handlers
- TAM card
Timeline
Professional Dog Bather
Leashes Pet Salon
2023.08 - Current
Sales and Wellness Ambassador
Drop Sauna
2022.06 - 2023.02
Hairstylist
Self-employed
2016.01 - Current
Bachelor of Business Administration - Business Administration
Ashford University
Cosmetology
Euphoria Institute of Beauty Arts And Sciences
- Cosmetology License
- Food Handlers
- TAM card
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