Ashley Lilly
Walker,La
Summary
Seasoned professional with a robust background in customer service and accounting, notably at H&R Block and Air-Nu of Baton Rouge. Excelled in managing a team of 15, demonstrating strong leadership and organizational skills. Proficient in Great Plains and Excel, enhancing operational efficiency. Achieved significant improvements in customer satisfaction and financial accuracy. Detail-oriented and organized accounting clerk with eight years of experience in accounts payable, accounts receivable, and financial reporting.
Overview
14
14
years of professional experience
Work History
Customer Service
H&R Block
Remote
11.2022 - Current
- Answer phone,
- Attend weekly meetings
- Credit card payments
Accounting Clerk-Temporary
Swim Distributors
Baton Rouge, LA
08.2021 - 11.2022
- Account receivable
- Answer phone
- Collections
- Deposits
- Post cash payments
- Post Checks
- Credit card payments
- Match pick tickets
- Create invoices
- Vouch invoices
- File paperwork
- Add late fees for past due payments
- Create list for critical accounts that needed payments before purchases.
Accounting Clerk
Air-Nu of Baton Rouge
Baton Rouge, La
09.2017 - 07.2020
- Monitor credit card spending
- Filing credit card statements (paper and excel sheet)
- Great Plains software
- Post credit card payment
- Post cash payment
- Post check payment
- Accounts payable
- Accounts receivable
- Reconcile accounts
- Payroll
- Create pick tickets
- Create / paid invoices
- Collections
- Answer phone
- Attend weekly meeting (including offsite)
- Order office supplies
- Billing (billing spreadsheet for Dow chemical)
Customer Service Manager
WALMART
Baton Rouge, LA
08.2014 - 09.2017
- Take phone calls
- Assist customers with returns
- Manage and monitor employees
- Conduct monthly meetings
- Train new employees
- Handle money from every shift change
- File paperwork
- Manage a staff of 15 in department
- Work rotating shifts
- Work 12+ hours
Care Sitter
RESCARE
Baton Rouge
03.2010 - 10.2013
- Transportation
- Give meds
- Doctor Appointments
- Cook
- Clean
- File paperwork
- Document in logbooks
- Work rotating shifts
Education
Bachelor of science in Accounting -
University of Phoenix
OnlineAccounting of fundamental -
University of Phoenix
Online04.2019
High school diploma -
Ferriday High School
05.2007
Skills
- PowerPoint
- Microsoft word
- Excel
- Great Plains
- Software
- Managerial
- QuickBooks
Timeline
Customer Service
H&R Block
11.2022 - Current
Accounting Clerk-Temporary
Swim Distributors
08.2021 - 11.2022
Accounting Clerk
Air-Nu of Baton Rouge
09.2017 - 07.2020
Customer Service Manager
WALMART
08.2014 - 09.2017
Care Sitter
RESCARE
03.2010 - 10.2013
Bachelor of science in Accounting -
University of Phoenix
Accounting of fundamental -
University of Phoenix
High school diploma -
Ferriday High School