Ashley Loftin
Jacksonville,FL
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Highly organized, proactive and punctual. Works well within team settings. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier
Bono's Pit Bar BQ
Jacksonville, FL
04.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Restaurant Hostess
Chili's Bar and Grill
Jacksonville, FL
04.2022 - 08.2022
- Greeted customers and escorted them to their tables.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Provided menus and answered questions about menu items and specials.
- Managed reservations, waitlists, and special requests for large parties.
- Monitored dining room activity to ensure all guests were receiving optimal service.
- Informed kitchen staff of any special orders or dietary restrictions.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Communicated with kitchen staff regarding customer feedback or complaints.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
Education
High School Diploma -
Samuel W. Wolfson Senior Highschool
Jacksonville, FL05-2023
Associate of Arts - Psychology
Florida State College At Jacksonville
JacksonvilleSkills
- Currency counting
- Online orders preparation
- Credit and cash transactions
- Sales expertise
- Checkout monitoring
- Cash register systems
- Customer service excellence
- Hospitality and accommodation
- Cash handling expertise
- Purchase assistance
- Written and verbal communication
- Cash handling and management
- Cleaning and sanitizing
- Time management skills
Affiliations
- Writing
- Studying
- Volunteer Work
Accomplishments
- National Society of High School Scholars
Languages
English
Native/ Bilingual
Spanish
Limited
References
References available upon request.
Timeline
Cashier
Bono's Pit Bar BQ
04.2023 - Current
Restaurant Hostess
Chili's Bar and Grill
04.2022 - 08.2022
High School Diploma -
Samuel W. Wolfson Senior Highschool
Associate of Arts - Psychology
Florida State College At Jacksonville
Similar Profiles
Shawnda FuerstShawnda Fuerst
Owner/Operator at Bono's Pit BarBQOwner/Operator at Bono's Pit BarBQ
Nichole ReppinNichole Reppin
Front of House Manager at Dustins Bar BQFront of House Manager at Dustins Bar BQ
Jakerah Teniece PerkinsJakerah Teniece Perkins
Cashier at Dick Howell's Bar-be-cue Pit RestaurantCashier at Dick Howell's Bar-be-cue Pit Restaurant