Ashley Lombardi
Melbourne,FL
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
8
8
years of professional experience
Work History
Branch Manager
ADI Global Distribution
Melbourne, FL
05.2025 - Current
- Led branch operations, ensuring compliance with company policies and regulatory requirements.
- Developed and implemented strategic sales initiatives to enhance revenue growth.
- Mentored and trained staff on customer service excellence and operational efficiency.
- Analyzed market trends to inform product offerings and improve competitive positioning.
- Oversaw budgeting and financial reporting to maintain profitability targets.
- Fostered relationships with key clients to drive customer loyalty and retention.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Grew sales by 20% YoY each month.
District Sales Leader
2020 Companies
Florida
01.2024 - 05.2025
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Devised strategies for retaining accounts, delivering polished sales presentations and promoting brands and products.
- Led district meetings to communicate important updates, align team objectives, and motivate staff towards achieving targets.
- Identified growth opportunities within the district to expand market share and increase profitability.
- Collaborated with other district leaders to share best practices, improving company-wide sales performance.
- Taught sales concepts and practices to sales team of 15 employees.
Project Coordinator
USSI Global
Melbourne, FL
07.2023 - 01.2024
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Created job files for each project and maintained current data in each file.
- Maintained database and spreadsheets with accurate inventory and status.
- Responded to requests for information on materials to inquiring parties.
- Negotiated contracts with vendors and suppliers, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Managed approximately 20+ incoming calls and emails per day from customers.
Sales Supervisor
Best Buy
Brick, NJ
07.2021 - 06.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Managed daily sales floor operations to improve customer loyalty and strengthen brand.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Effectively coached team members to reach weekly and monthly sales goals.
Home Theater Sony Expert
Best Buy
Melbourne, FL
10.2019 - 07.2021
- Organized store merchandise and functional displays to promote and maintain visually appealing products.
- Informed customers of current store promotions to encourage additional sales purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Motivated employees to become more efficient through coaching and training around Sony.
- Engaged with customers to effectively build rapport and lasting relationships.
Geek Squad Lead
Best Buy
Brick, NJ
06.2018 - 10.2019
- Engaged with clients, management and sales team to better understand customer needs and recommend appropriate services.
- Recommended service plans for clients and performed follow-ups, assessing quality of services.
- Boosted client experiences by delivering superior customer service and resolving issues quickly and efficiently.
- Supervised agents and assessed their performance to determine training needs and define opportunities.
- Conducted diagnostic procedures to determine root cause of client problems and provide accurate repair recommendations.
Skills
- Store appearance and merchandise
- Product and service sales
- Meeting quotas
- Employee Training
- Multitasking and Prioritizing
- Microsoft Office
- Sales Leadership
- Flexible and Adaptable
- Organization and Time Management
- Analytical and Critical Thinking
- Teamwork and Collaboration
- Time Management
Timeline
Branch Manager
ADI Global Distribution
05.2025 - Current
District Sales Leader
2020 Companies
01.2024 - 05.2025
Project Coordinator
USSI Global
07.2023 - 01.2024
Sales Supervisor
Best Buy
07.2021 - 06.2023
Home Theater Sony Expert
Best Buy
10.2019 - 07.2021
Geek Squad Lead
Best Buy
06.2018 - 10.2019
Volunteer Experience
July 2022
- Samson Island Nature Park
September 2022
- Sebastian Inlet State Park Beach Cleanup
March 2023
- Club Esteem: Inspiring Youth and Achieving Excellence
January 2026
- Mission 500: Ronald Mcdonald house for children