ASHLEY LOPEZ
Queens,NY
Summary
To seek and maintain full time position that offers a professional environment and excellent team cooperation, utilizing interpersonal and problem solving skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
CityMD Urgent Care Center
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient vital signs and current complaints at intake.
- Prepared lab specimens for diagnostic evaluation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Completed EKGs and other tests based on patient presentation in office.
- Performed venipunctures on patients ranging from 18-85 per ordered tests.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Medical Receptionist
Olgam Life
07.2023 - 10.2023
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed multi-line phone system and pleasantly greeted patients, answering questions and offering office information
- Maintained current and accurate medical records for patients
- Collected capillary blood specimens for testing and handled centrifuge, properly cleaning machine after use.
Crew Member
Cinco Mexican Grill
03.2022 - 04.2023
- Took orders, prepared meals, and collected payments
- Provided excellent customer service by greeting customers and meeting quality expectations
- Cleaned and maintained all areas of restaurant to promote clean image.
Sales Associate
CVS Pharmacy
05.2021 - 08.2021
- Worked well with teammates and accepted coaching from management team
- Adhered to strict HIPAA guidelines to protect patient privacy
- Managed multi-line phone system and pleasantly greeted patients, answering questions and offering office information
- Maintained current and accurate medical records for patients
- Collected capillary blood specimens for testing and handled centrifuge, properly cleaning machine after use.
Crew Member
Chipotle
01.2019 - 05.2020
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Engaged in friendly conversation with customer to better uncover individual needs
- Engaged with customers to build rapport and loyalty
- Worked well with team and in fast paced environments
- Addressed guest needs, questions, or concerns to create optimum experience onboard
- Kept kitchen, counter and dining areas cleaned and sanitized
- Collaborated with team members to complete orders
- Managed over 50 customer calls per day.
Education
Nursing
Borough of Manhattan Community College of The City University of New York
New York, NYLaGuardia Community College of The City University of New York
Long Island City, NY08.2023
Skills
- Front Desk Operations
- Electronic Medical Record
- Telephone Etiquette
- Medical Screening
- Adaptable and Flexible
- Inventory Management
- Phlebotomy
- Inventory and Supply Management
- CPR
Certification
- Certified EKG Technician, 3/31/22
- Certified BLS / CPR Provider, 5/29/22
- Certified Phlebotomist, 7/3/23
- Certified Medical Assistant
Timeline
Medical Assistant
CityMD Urgent Care Center
11.2023 - Current
Medical Receptionist
Olgam Life
07.2023 - 10.2023
Crew Member
Cinco Mexican Grill
03.2022 - 04.2023
Sales Associate
CVS Pharmacy
05.2021 - 08.2021
Crew Member
Chipotle
01.2019 - 05.2020
Nursing
Borough of Manhattan Community College of The City University of New York
LaGuardia Community College of The City University of New York