Ashley Lopez
Lovelock,NV
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
CNA
Pershing General Hospital & Nursing Home
Lovelock, NV
2018 - Current
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Provided emotional support to family members during difficult times.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Used mobility devices to transport patients.
- Helped residents walk with or without self-help devices.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
- Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented and reported observations of patient behavior, complaints or physical symptoms to nurses.
Ward Clerk
Pershing General Hospital & Nursing Home
Lovelock, NV
08.2014 - 09.2015
- Responsible for greeting visitors, answering phones and providing general information.
- Provided administrative support to physicians and nursing staff by entering patient data into hospital systems.
- Performed clerical duties such as typing, data entry, scanning and filing documents.
- Verified insurance eligibility for incoming patients prior to admission.
- Received payments from patients in person or via phone and mailing services.
Waitress/Cashier
Temptations Cupcakes
Lovelock, NV
08.2013 - 02.2014
- Greeted customers and provided menus.
- Took orders for food and drinks and delivered them to guests.
- Answered questions about menu items, ingredients, and pricing.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Performed basic math calculations when computing bills for customers' meals.
Lifeguard
Lovelock swimming pool
Lovelock, NV
05.2013 - 08.2013
- Conducted daily pool maintenance, including testing and adjusting chemical levels.
- Monitored swimmers to ensure safety in the pool area.
- Provided assistance to swimmers of varying skill levels.
- Enforced all safety regulations and posted rules for patrons.
- Performed regular cleaning and maintenance of pool equipment.
- Assisted with swim lessons for guests and members of the facility.
Clinic Receptionist
Pershing General Hospital & Nursing Home
Lovelock, NV
09.2015 - 2022
- Greeted patients and visitors in a professional manner.
- Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
- Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
- Scheduled patient appointments using an electronic appointment system.
- Checked patients in and out of the clinic, verifying insurance coverage and collecting copays.
- Maintained accurate records of patient visits and billing information.
- Entered data into computer systems to update patient accounts.
- Verified accuracy of patient demographic information prior to each visit.
- Handled confidential matters with discretion while adhering to HIPAA guidelines.
- Assisted with scheduling follow-up appointments for discharged patients.
Dietary Aide
Persing General Hospital
Lovelock, NV
2012 - 2013
- Stocked supplies in dining areas as needed.
- Assisted with preparation of snacks and other light meals.
- Delivered meals to residents and patients in their rooms when requested.
- Informed supervisor about any changes in patient's dietary needs or preferences.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
- Prepared and served meals according to dietary guidelines.
- Cleaned and sanitized kitchen equipment and surfaces.
Education
High School Diploma -
Pershing County Highschool
Lovelock, NV06-2014
Skills
- Vital signs monitoring
- Compassionate communication
- Basic Life Support
- Patient Care
- Electronic Charting
- Direct Patient Care
- Patient Relations
- Collecting specimens
- Infection control procedures
- Safety Precautions
- HIPAA Compliance
- Patient Assessments
- Pediatric Care
- Geriatric Care
- Patient Management
- Respiratory equipment training
- Compassionate
- Collecting vital signs
- Bedside manner
- Performing patient intakes
- Understands mobility assistance needs
- Responding to emergencies
- Ambulation Assistance
- Quick problem solver
- Understands medical procedures
- Specimen Collection
- Family support and assistance
- Calm and level-headed under duress
Certification
- CNA License
Timeline
Clinic Receptionist
Pershing General Hospital & Nursing Home
09.2015 - 2022
Ward Clerk
Pershing General Hospital & Nursing Home
08.2014 - 09.2015
Waitress/Cashier
Temptations Cupcakes
08.2013 - 02.2014
Lifeguard
Lovelock swimming pool
05.2013 - 08.2013
CNA
Pershing General Hospital & Nursing Home
2018 - Current
Dietary Aide
Persing General Hospital
2012 - 2013
High School Diploma -
Pershing County Highschool
- CNA License
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