Ashley Lopez
Oceanside,CA
Summary
Dedicated, loyal, trust worthy and hard working individual who works well as an individual or as part of a team. Self started and a fast learner who always works towards exceeding expectations with any and all assignments. Skilled at problem solving and an innovative thinker.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
A-1 Delivery CO
Oceanside, CA
07.2019 - 10.2021
- Created and maintained spreadsheets and developed administrative and logistical reports.
- Contacted customers via phone and email to confirm deliveries and follow up with inquiries.
- Managed phone calls from clients when manager was unavailable and provided informative answers to questions.
- Tracked and submitted employee time sheets to accounting department for payroll processing.
- Set up and maintained physical and electronic filing systems.
- Verify and review forms and reports for compliance with company regulations and procedures. Enter and track information into appropriate computer programs.
- Maintained up-to-date department organizational chart.
- Organized and maintained filing and document management systems, coordinating archiving and purging aligned with company document policies.
- Handled customer inquiries and provided support via phone and email communication.
Server Shift Leader
Ciao Italian Restaurant
Vista, CA
10.2018 - 08.2019
- Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Prepared salads and appetizers to back up kitchen staff.
- Calculated charges, issued table checks and collected payments from customers.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Processed customers' payments and provided receipts.
CNA
Home Helpers
Carlsbad, CA
12.2017 - 06.2019
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented patient intake and dietary requirements and assisted with feeding.
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Performed light cleaning duties by emptying wastebaskets, sweeping, mopping and sanitizing surfaces.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and coverage.
Front Desk Assistant
Civic Dental
Vista, CA
01.2016 - 12.2016
- Set up and maintained physical and electronic filing systems.
- Cleaned and sterilized operating rooms.
- Handled payment processing duties and provided customers with receipts and proper bills and change.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Pleasantly welcomed visitors, and maintained front reception desk.
- Performed routine office tasks, including copying, answering telephones, file management and data entry, to keep operations at optimal levels and better serve internal and external customers.
Education
High School Diploma -
Pacific View Charter School
Oceanside, CASome College (No Degree) - Nursing Assistance CNA
Miracosta College
Oceanside, CASkills
- Responsible
- Punctual
- Bilingual English/ Spanish
- Strong Organizational Skills with ability to easily follow directions
- Excellent at taking and executing directions
- Effective Verbal/Written communicator
- 10-key proficiency
- Faxing documents
- Microsoft
- Human Resources Management (HRM)
- Bookkeeping
- Data organization
- Professional and mature
- Flexible
- Phone call answering
- Strong problem solver
- Managing office supplies
- Patient care
- Vital signs monitoring
- Customer relationship management
- Problem solving
- Compassion and empathy
- Elderly care
Certification
- Registered Certified Nursing Assistant (CNA)
- First Aid/CPR
Education and Training
other,other
Timeline
Administrative Assistant
A-1 Delivery CO
07.2019 - 10.2021
Server Shift Leader
Ciao Italian Restaurant
10.2018 - 08.2019
CNA
Home Helpers
12.2017 - 06.2019
Front Desk Assistant
Civic Dental
01.2016 - 12.2016
High School Diploma -
Pacific View Charter School
Some College (No Degree) - Nursing Assistance CNA
Miracosta College