Ana Leticia Andrade
Boynton Beach,FL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Consulate Of Guatemala
Lake Worth , FL
08.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Schedule appointments for clients.
- Customer service, reviewing government documents.
- Executed record filing system to improve document organization and management.
Produce Worker
Joseph's Classic Market
Boca Raton , FL
07.2019 - 08.2020
- Cleaned and organized kitchen stations to promote team efficiency.
- Paid close attention to instructions from supervisor to complete tasks on time.
- Learned other teammates' work tasks to train as backup.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
Education
English For Speakers of Other Languages (ESOL)
Delray Full Service Adult Education
Delray Beach, FL04.2019
GED -
ABC/ San Francisco
Guatemala10.2013
Skills
- Database and Client Management
- Document and File Management
- Appointment Coordination
- Document Sorting
- Reception Duties
- Self-motivated professional
- Flexible & Adaptable
- Customer Service
- Conflict resolution
- Collaboration
- Responsible
Timeline
Administrative Assistant
Consulate Of Guatemala
08.2020 - Current
Produce Worker
Joseph's Classic Market
07.2019 - 08.2020
English For Speakers of Other Languages (ESOL)
Delray Full Service Adult Education
GED -
ABC/ San Francisco
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