Ashley Lora
Los Angeles,CA
Summary
Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.
Overview
3
3
years of professional experience
Work History
Cashier
Superior Grocers
Los Angeles, California
08.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Campus Aide
LAUSD
Los Angeles, USA
11.2022 - 10.2023
- Toured school with parents considering enrolling children in school, presenting school in positive light
- Participated in campus activities and social events to broaden network and facilitate future marketing opportunities
- Attended events hosted by other organizations on campus to cultivate relationships with other members active in community and engage students involved in related organizations
Cashier
Kroger
Los Angeles, USA
07.2021 - 10.2022
- Operated cash register or POS system to receive payment by cash, check and credit card
- Accepted cash and credit card payments, issued receipts and provided change
- Helped customers find specific products, answered questions and offered product advice
- Answered product questions with up-to-date knowledge of sales and store promotions
- Learned roles of other departments to provide coverage and keep store operational
- Helped with purchases and signed customers up for rewards program
- Discounted purchases by scanning and redeeming coupons
- Directed trash removal and sanitation procedures to keep aisles and register area organized
- Verified customer age requirement for alcohol or tobacco purchases
- Processed refunds for worn, damaged and broken merchandise
Education
High School Diploma -
Synergy Quantum Academy
Los Angeles, CA06.2021
Skills
- Client Service
- Persuasive Communication
- Adaptable and Flexible
- Customer Service
- Team Player
- Active Listening
- Reliable and Responsible
Timeline
Cashier
Superior Grocers
08.2023 - Current
Campus Aide
LAUSD
11.2022 - 10.2023
Cashier
Kroger
07.2021 - 10.2022
High School Diploma -
Synergy Quantum Academy