Rachel Cordova
San Jose,CA
Summary
Dynamic Pro Sales Associate with a proven track record at The Home Depot, excelling in client relationship management and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork, driving repeat business and fostering a collaborative environment. Committed to delivering results and adapting swiftly to new technologies.
Overview
19
19
years of professional experience
Work History
Cashier
Lowes Home Improvment
San Jose, CA
01.2014 - 07.2020
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and providing information on promotions.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and return transactions accurately to ensure financial integrity.
- Collaborated with team members to manage high-volume customer flow during peak hours.
- Resolved customer inquiries and complaints effectively to promote satisfaction.
- Trained new cashiers on register operation and company policies for smooth transitions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Pro Sales Associate
The Home Depot Inc
Santa Clara California
05.2001 - 01.2012
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in locating products and providing information on promotions.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and return transactions accurately to ensure financial integrity.
- Collaborated with team members to manage high-volume customer flow during peak hours.
- Resolved customer inquiries and complaints effectively to promote satisfaction.
- Trained new cashiers on register operation and company policies for smooth transitions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
No Degree -
Mt. Pleasant
San Jose, CASkills
- Deal closing
- Sales presentations
- Objection handling
- Sales strategy development
- Upselling and cross selling
- Consultative selling
- Client relationship management
- Client service
- Team training and development
- Client retention
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Reliability
- Customer satisfaction
- Effective communication
- Cash handling
- Customer engagement
- Relationship building
- Team building
- Sales process
- Professionalism
Timeline
Cashier
Lowes Home Improvment
01.2014 - 07.2020
Pro Sales Associate
The Home Depot Inc
05.2001 - 01.2012
No Degree -
Mt. Pleasant