Summary
Overview
Work History
Education
Skills
Timeline
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ASHLEY LORAINE ELLIS

Erie,MI

Summary

I desire to gain new skills and knowledge to use in the work environment to reach or advance company goals and to be successful in obtaining my personal goals as well. Have over 10 years of experience in customer service of all types. Highly motivated, competitive, passionate, persuasive, articulate, positive, and able to achieve results others would think impossible.

Overview

16
16
years of professional experience

Work History

Bartender

Social House 103
05.2018 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Bartender/server

Firepit Grill
12.2016 - 09.2017

Bartending

FORRESTVIEW LANES
01.2016 - 12.2016
  • Two different bar settings, inside and outside
  • Lots of drink and beer knowledge a must!
  • Forty different taps to know that constantly change
  • Stocking, cleaning and many other side work responsibilities

Manager on duty (front desk)

QUALITY INN AND SUITES
02.2014 - 03.2015
  • Primary responsibilities included handling the arrival and departure of hotel guests, as well as booking new guests over the phone and in person
  • Maintaining hotel grounds, guest’s requests, and occasionally the open bar
  • Responsible for and experienced in all business related office functions including but not limited to; credit card authorizations, and all computer related tasks

Secretary

invidia spa and salon
03.2013 - 12.2013
  • Setting appointments, collecting payments (cash and credit) and making deposits
  • Includes opening and closing out register
  • Requires answering phones, typing and filing

Home Healthcare Provider

Always there healthcare
01.2012 - 01.2013
  • Provided necessary needs that clients couldn’t perform on their own without assistance
  • (Light housekeeping, laundry, preparing meals, running errands, and helping get dressed)

Event Planner

Showstarters
01.2009 - 01.2013
  • Assisted with event organized and planned to ensure events ran smoothly
  • Pay very close attention to budget…etc

Education

Toledo Bartending School
08.2015

Physical Fitness Training -

CNM
01.2010

photo developing and photography, web design

ENMU-R
01.2008

High school -

Goddard high school
01.2006

Skills

  • Customer service
  • Management skills
  • Office equipment
  • Computers
  • Printers
  • Fax machines
  • Registers
  • 10 key
  • Credit card machines
  • Communication
  • Planning
  • Scheduling
  • Marketing
  • Setting up appointments
  • Word
  • Excel
  • PowerPoint
  • Orchid
  • Xcharge
  • Social networking
  • Inventory skills

Timeline

Bartender

Social House 103
05.2018 - Current

Bartender/server

Firepit Grill
12.2016 - 09.2017

Bartending

FORRESTVIEW LANES
01.2016 - 12.2016

Manager on duty (front desk)

QUALITY INN AND SUITES
02.2014 - 03.2015

Secretary

invidia spa and salon
03.2013 - 12.2013

Home Healthcare Provider

Always there healthcare
01.2012 - 01.2013

Event Planner

Showstarters
01.2009 - 01.2013

Toledo Bartending School

Physical Fitness Training -

CNM

photo developing and photography, web design

ENMU-R

High school -

Goddard high school

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ASHLEY LORAINE ELLIS