Ashley Loudermilk
Thonotosassa,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Office Assistant
Hillsborough County Sheriff’s Office
Tampa, FL
07.2023 - Current
- Requested court dockets and imputed new cases for all incoming probationers into the computer system.
- Monitored defendants currently incarcerated or in treatment until their cases were resolved.
- Assisted with multiple areas within the department as needed, such as handling community service referrals and typing warrants.
- Maintained a relationship with several community service agencies to monitor offenders compliance with court orders.
- Answered phone calls concerning clients, handled complaints and responded to requests for information.
Child Protective Investigator
Hillsborough County Sheriff’s Office
Tampa, FL
05.2022 - 07.2023
- Investigated reports of child abuse and neglect through home visits, interviews, and assessments to determine if further actions are necessary.
- Conducted in-depth interviews with children, guardians, doctors, nurses and law enforcement to gain insight into individual cases.
- Developed and executed plans to remove children from homes where abuse or neglect had occurred.
- Responded to emergency situations involving children requiring immediate attention.
- Used job-related software to compose or prepare detailed case notes, correspondence, and technical reports.
- Facilitated delivery of services and resources after thoroughly assessing each child's individual needs.
Emergency Call Taker
Florida Highway Patrol
Tampa, FL
07.2021 - 04.2022
- Handled incoming and outgoing calls according to standard operating procedures.
- Completed connections between callers, departments and professionals.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
Education
Bachelor of Science - Criminology
Florida State University
Tallahassee, FL12.2021
Skills
- Report Writing
- Danger and Threat Assessments
- Confidentiality Practices
- Teamwork and Cooperation
- Information Gathering
- Multidisciplinary Collaboration
Certifications
- Certified Child Welfare Protective Investigator (CWPI)
- FCIC/NCIC
- Public Administration
Timeline
Office Assistant
Hillsborough County Sheriff’s Office
07.2023 - Current
Child Protective Investigator
Hillsborough County Sheriff’s Office
05.2022 - 07.2023
Emergency Call Taker
Florida Highway Patrol
07.2021 - 04.2022
Bachelor of Science - Criminology
Florida State University
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