Ashley Loureiro
Oviedo,FL
Summary
Currently a 21 year old student at the University of Central Florida studying a Bachelors degree in Criminal Justice. I am a Reliable sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. As well, I am a dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Associate/Key Holder
Once Upon A Child- Oviedo
Oviedo, FL
12.2020 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Maintained clean sales floor and straightened and faced merchandise.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers by managing over 50 customers.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Answered product questions with up-to-date knowledge of sales and store promotions.
Daycare Teacher's Assistant
StarChild- Oviedo
Oviedo, United States
05.2020 - 09.2020
- Established safe play environment for children.
- Consistently enforced disciplinary limits for structured environment conducive to learning.
- Assisted children with regular hand washing and wiped down hard surfaces often to minimize germ spread.
- Arrived at assigned areas on time, prepared and ready to work.
- Set up playroom and childcare areas for safety and cleanliness.
- Assisted older children with homework assignments, providing support and mentoring.
- Helped teachers manage bus loading and unloading with over 40 students.
Education
Associate of Arts - Criminal Justice
University of Central Florida
Orlando, FL05.2024
Associate of Arts - Criminal Justice
Seminole State College of Florida
Oviedo, FL08.2022
High School Diploma -
Oviedo High School
Oviedo, FL05.2020
Skills
- Team building
- Decision-Making
- Multitasking Abilities
- Excellent Communication
- Dependable and Responsible
- Good Telephone Etiquette
- Organization and Time Management
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Flexible and Adaptable
- Self-Motivated
- Attention to Detail
Timeline
Retail Associate/Key Holder
Once Upon A Child- Oviedo
12.2020 - Current
Daycare Teacher's Assistant
StarChild- Oviedo
05.2020 - 09.2020
Associate of Arts - Criminal Justice
University of Central Florida
Associate of Arts - Criminal Justice
Seminole State College of Florida
High School Diploma -
Oviedo High School