Ashley Lozoya
Phoenix,AZ
Summary
Background in customer service and retail merchandising. I am multitasking and have time management abilities. Excelled in cash handling and telephone management, enhancing customer satisfaction. I specialize in effective communication and quick problem-solving. I am devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Call Center Representative
Cute Smiles 4 Kids & Orthodontics
Phoenix, AZ
12.2024 - Current
- I contact parents to schedule a six-month cleaning and a check-up for their child. I answer questions and concerns about their children's checkups. I also check insurance to make sure they are eligible for their appointment.
Retail Sales Associate
Melrose Family Fashions
Phoenix, AZ
09.2022 - 12.2023
- I was a cashier and a shoe associate. I would scan items, assist those who needed help or advice on products, give customers correct change, and organize and keep the shoes and clothes area clean. I would answer customers' questions and provide them with feedback.
Shoe Sales Associate
BBB Fashion
Phoenix, AZ
08.2022 - 12.2022
- I would organize and keep the shoe area clean. I would help customers with any shoe size that they need, and give customers advice.
Education
High School Diploma -
Alhambra High School
Phoenix, AZ05-2022
Associate of Arts - Accounting
Maricopa Community Colleges, Phoenix College
Phoenix, AZSkills
- Cash handling
- Retail merchandising
- Customer Service
- Telephone management
- Bilingual (Spanish/English)
- Scheduling
- organizational skills
- Communication skills
Timeline
Call Center Representative
Cute Smiles 4 Kids & Orthodontics
12.2024 - Current
Retail Sales Associate
Melrose Family Fashions
09.2022 - 12.2023
Shoe Sales Associate
BBB Fashion
08.2022 - 12.2022
High School Diploma -
Alhambra High School
Associate of Arts - Accounting
Maricopa Community Colleges, Phoenix College
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