Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley Luciano

Lake Elsinore,CA

Summary

Observant cosmetologist skilled at managing customer needs, assessing styles and recommending optimal choices. Technically skilled hairstylist, with a keen eye for detail. Highly coordinated cashier and desk operator with natural aptitude for multitasking and accurate money handling.

Overview

10
10
years of professional experience

Work History

Hairstylist

Supercuts
San Bernardino, CA
12.2017 - 03.2021
  • Processed payments, entering sales in register for prompt customer service.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Resolved guest complaints about service or style.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.

Hostess

El Torito
Riverside, CA
01.2014 - 12.2017
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Receptionist

Metro Honda
Montclair, CA
08.2011 - 12.2014
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Operated multi-line telephone system to answer and direct high volume of calls.

Education

Certificate - Cosmetology

RCC
Riverside, CA
09.2015

High School Diploma -

Martin Luther King Jr. High School
Riverside, CA
06.2011

Skills

  • Innovative Hairstyling Techniques
  • Advanced Communication Skills
  • Outstanding Customer Service
  • Business Operations

Timeline

Hairstylist

Supercuts
12.2017 - 03.2021

Hostess

El Torito
01.2014 - 12.2017

Receptionist

Metro Honda
08.2011 - 12.2014

Certificate - Cosmetology

RCC

High School Diploma -

Martin Luther King Jr. High School
Ashley Luciano