Results-driven sales and relationship management professional with experience in customer engagement, business development, and team leadership. Skilled at building lasting client relationships, identifying customer needs, and delivering tailored solutions that drive sales and customer satisfaction. Eager to apply a relationship-first, results-driven approach to pharmaceutical sales.
Work History
Flagship Assistant Manager
1 Year 11 Months
Enterprise Mobility | 10.2024 - Current
Coached and developed team members on sales techniques, customer engagement, and operational best practices to improve individual and branch performance.
Developed relationships with local businesses and strategic partners to generate new business opportunities and expand the branch's customer base.
Assisted with recruiting, interviewing, onboarding, and employee development while fostering a collaborative, results-oriented team environment.
Patient Care Technician
1 Year 1 Month
UnityPoint Health - Iowa Methodist Medical Center | 08.2023 - 09.2024
Provided patient-focused care while accurately documenting patient information, monitoring vital signs, and maintaining detailed electronic medical records (EMR).
Collaborated with multidisciplinary healthcare teams, communicating patient needs and concerns effectively while maintaining strict healthcare protocols and safety standards.
Server
1 Year 3 Months
The Outing Club | 05.2023 - 08.2024
Communicated effectively with guests, colleagues, and management to deliver exceptional service and keep operations smooth and efficient.
Processed transactions accurately, managed customer orders and preferences, and consistently followed company policies, safety standards, and cash-handling procedures.
Personal Shopper/ Server
3 Years 9 Months
HyVee Foods | 03.2020 - 12.2023
Increased sales through consultative cross-selling and upselling strategies tailored to individual client needs and preferences.
Built and maintained strong client relationships by providing informed, personalized recommendations and delivering high levels of customer satisfaction.
Education
Bachelor of Arts - Business Administration
Coe College | Cedar Rapids, IA | 05-2024
Associate of Arts
Eastern Iowa Community College | Davenport, IA | 06-2022
High School Diploma
Davenport North Highschool | Davenport, IA | 06-2022