Deval L. Glover
Penndel,PA
Summary
Motivated and results-driven professional with experience in management and sales. Skilled in leading teams, driving customer satisfaction, and achieving sales goals. Strong background in problem-solving, communication, and building client relationships.
Overview
6
6
years of professional experience
Work History
Flagship Assistant Manager
Enterprise Rent-A-Car
05.2024 - 09.2025
- Assisted in overseeing branch operations, including sales performance, staffing, fleet logistics, and customer service.
- Supported strategic initiatives to drive revenue and meet branch goals.
- Trained and mentored new employees to ensure compliance with company standards.
Management trainee
Enterprise Rent-A-Car
07.2023 - 05.2024
- Completed accelerated training program focused on sales, operations, and leadership.
- Consistently exceeded sales goals through customer-focused solutions.
- Built foundational management skills in staffing, scheduling, and business analysis.
Front-End Supervisor/ Customer Service Associate
Giant Grocery Store
04.2019 - 05.2023
- Supervised front-end operations, ensuring smooth checkout and excellent customer service.
- Trained, coached, and scheduled a team of cashiers and associates.
- Assisted customers with transactions, returns, and inquiries at the service desk.
- Balanced cash drawers and handled financial transactions with accuracy.
Education
Bachelor's Degree - Business Management
West Chester University
West Chester, PA05.2023
Associates Degree - Business Administration
Bucks County Community College
Newtown, PA05.2021
Skills
- Team Leadership & Staff Training
- Sales & Revenue Growth
- Communication & Relationship Building
- Conflict Resolution & Problem-Solving
- Operational Efficiency & Process Improvement
- Customer Service Excellence
- Decision-making
Timeline
Flagship Assistant Manager
Enterprise Rent-A-Car
05.2024 - 09.2025
Management trainee
Enterprise Rent-A-Car
07.2023 - 05.2024
Front-End Supervisor/ Customer Service Associate
Giant Grocery Store
04.2019 - 05.2023
Associates Degree - Business Administration
Bucks County Community College
Bachelor's Degree - Business Management
West Chester University
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