Megan Baniak

• Established merchandising and promotional strategies to drive customer engagement. Thus generating over 2.5 million dollars in sales.
• Increased employee performance through developing a Product Knowledge and Clienteling Training Program.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and requests.
• Work directly with the owners and marketing team to increase visibility on all social media platforms. Resulting in press coverage in The New York Times, Harper's Bazaar,Vogue,GQ and Forbes.
• Work directly with the VIP Client Manager to source, pull and host A-list clientele appointments and events.
• Increased retail customer volume by 25% within the last quarter.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Represented the brand through Sales Generation, Continuous Team Training and Development, Clienteling, Operations and Visual Merchandising.

Assisted in opening the first ever Temporary Flagship in Soho generating over $650,000 in sales in under 3 months.

Drove business through world class customer service, sample sales and VIP events which generated over half a million in sales during the first quarter.

Created one of a kind, engaging, inspiring installations and presentations that support the company’s initiatives and align with Retrofete’s Aesthetic.

Trained and Developed an outstanding team through setting clear monthly and annual targets (sales, customer data capture, product knowledge, KPIS). While reinforcing sales techniques to the team. Each employee continuously exceeded their personal KPIS.

Communicated to the Head Office team qualitative and proactive feedback on products, operations,events, marketing & visual merchandising to which substantially increased sales.

Executed high profile events alongside our corporate pr team in collaboration with brands such as Stephanie Gotlieb.

Responsible for working with our corporate social media team to develop and produce engaging, on-brand content to grow our social media presence and drive user engagement.

Worked alongside head of VIP and Client Relations manager to drive bridal business within the company, making us the go to place for after party looks in soho.

Created passion and curiosity within the team to actively research garment construction and fabrication, trends, potential competitors, collaborators and projects to be involved in.

• Developed innovative visual merchandise displays to drive point-of-sale purchases, in alignment with corporate objectives.
• Conducted daily opening and closing of store, in accordance with policy and procedure.
• Received a 93% score, during our stores most recent secret shop, the highest in the company within the past year.
• Partnered with store and district management to capitalize on new retail business opportunities through events,promotions and fundraisers.
• Trained and guided team members to maintain high productivity and performance metrics, and attain advancement.
• Supported the launch of AO Network, a clienteling and networking program used to draw in additional streams of revenue.
• Coached employees on product knowledge,sales incentives, and selling techniques, to build and nurture customer relationships.

• Drove team revenue totals by consistently surpassing top sales numbers and maintaining a high conversion rate.
• Applied prospecting expertise to generate and pursue leads, setting up appointments and luxury events to nurture and sustain budding relationships.
• Support with the execution of high-profile selling events, and special creative installations as they relate to product launches, events, and branding initiatives.
• Maintained understanding of current inventory, merchandising and in-store placement to develop effective sales strategies and visually appealing displays.
• Ensure the merchandise chosen for each creative campaign displays are bold and impactful , while being properly installed, styled and lit.
• Gathered and analyzed data to assess customer preferences and trends in order to capitalize on current market conditions.

• Incorporate current trends into a home’s style and decor to make a living space look as appealing as possible to impress potential luxury buyers
• Install furniture and other items to decorate buyers’ homes, then remove the staging items when the home goes off the market
• Overhauled the staging & styling program which resulted in a 150% increase in sales within the last 18 months
• Coordinated contractors to install new lighting, paint interiors, vanities, and fixtures throughout luxury listings to enhance their visual appeal & increase sales price obtained
• Spearheaded a new inventory system for managing and storing staging items to promote increased efficiency.

• Coordinated final fittings, alterations, photoshoots, and model calls
• Sourced fabrics, materials, and trims for final garment and accessories construction
• Assembled and packaged cut tickets, style numbers, mood boards, and steamed garments for the final show presentation
• Facilitated VIP seating charts, Accommodation, and Garment Transportation to the final venue.

• Developed online access to the museum's garment and accessories database, through extensive research, in-depth assessment, and accurate historical documentation
• Collaborated on cataloging procedures and guidelines for controlled vocabulary, keyword tagging, and file naming
• Led showroom organization, incoming and outgoing donations, handling and preserving artifacts, photoshoots, and general administrative duties
• Staged historical fashion site-specific displays and exhibitions for public, donor, and fundraising events.

• Awarded for accomplishing the top 10% in sales and performance worldwide during the first year in the company
• Implementation of striking window displays, promotional collateral, branding, and launching new products in correspondence with company guidelines
• Developing, training, and supervising sales and management teams ensuring maximum profitability, customer service, trend awareness, and consumer brand engagement
• Overseeing inventory, pricing, markdowns, scheduling, statistics, compiling reports, quality control, shipments, opening and closing procedures, and general stock room management.
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