Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Tonn

Grove City,OH

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

3
3
years of professional experience

Work History

Flagship Assistant Manager

Lane Bryant
10.2023 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Worked with store team to implement new displays, promotions and store layout changes.
  • Ensure exceptional client experience during visual changes and senior leadership walk-throughs.

Sales Associate

Five Below
07.2023 - 10.2023
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory storage in clean and organized fashion.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.

Assistant Manager

Lane Bryant
12.2022 - 08.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Worked with store team to implement new displays, promotions and store layout changes.

Sales Lead

Lane Bryant
11.2022 - 12.2022
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Increased sales and customer satisfaction through personalized servicing.
  • Act as manager on duty in the absence of another manager.

Stylist

Lane Bryant
03.2022 - 11.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced client satisfaction by providing personalized style consultations and wardrobe assessments.
  • Developed strong rapport with clients through attentive listening and effective communication, leading to long-term relationships and repeat business.

Sales Associate

Five Below
05.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared store for the official Grand-Opening.

Education

High School Diploma -

Acellus Academy
Remote
03.2024

Skills

  • Adaptability
  • Visual Merchandising
  • Analytical Thinking
  • Team Management
  • Tech Savviness
  • Customer Service Excellence

Timeline

Flagship Assistant Manager

Lane Bryant
10.2023 - Current

Sales Associate

Five Below
07.2023 - 10.2023

Assistant Manager

Lane Bryant
12.2022 - 08.2023

Sales Lead

Lane Bryant
11.2022 - 12.2022

Stylist

Lane Bryant
03.2022 - 11.2022

Sales Associate

Five Below
05.2021 - 08.2021

High School Diploma -

Acellus Academy

Similar Profiles

CREATE PROFILE
Caleb Tonn