Ashley Luna
Big Spring
Summary
Dynamic sales associate with proven success at TTEC, consistently achieving sales targets through exceptional customer service and relationship building. Skilled in product sales and effective communication, I excel in fast-paced environments, ensuring customer satisfaction and loyalty. Committed to professional growth and collaboration, I thrive in team settings to enhance overall performance.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
3
3
years of professional experience
Work History
Sales Associate
TTEC
10.2023 - Current
- Assisted customers in product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Maintained organized merchandise displays, contributing to a visually appealing store environment.
- Collaborated with team members to restock inventory and manage stock levels effectively.
- Learned sales techniques and product knowledge to better assist customers and drive sales.
- Participated in training sessions to develop skills in sales strategies and customer engagement.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
- Assisted customers in product selection, enhancing overall shopping experience.
Helthcare Provider
St. Joseph's Healthcare
04.2022 - 06.2025
- Delivered high-quality patient care through comprehensive assessments and personalized treatment plans.
- Collaborated with interdisciplinary teams to coordinate effective healthcare interventions and improve patient outcomes.
- Implemented infection control protocols to ensure patient safety and compliance with healthcare regulations.
- Participated in quality and safety initiatives aimed at reducing adverse events, improving patient outcomes, and fostering a culture of accountability within the organization.
- Partnered with healthcare teams to address care plan management, development and implementation.
- Increased patient engagement through educational initiatives, empowering individuals to take an active role in their health management.
- Delivered high-quality care under pressure during emergency situations or times of increased caseloads.
- Participated in ongoing professional development opportunities to stay current on industry best practices and advancements in the field.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
Education
Health Administration
Colorado Technical University
Colorado Springs, CO08-2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Reliable and punctual
- Excellent people skills
- Exceptional customer service
- Relationship building
- Flexible schedule
- Verbal/written communication
- Product sales
- Customer needs assessment
- Cold calling
- CRM software proficiency
- Customer engagement
- Hospitality and accommodation
- Positive and professional
- Excellent communication skills
Timeline
Sales Associate
TTEC
10.2023 - Current
Helthcare Provider
St. Joseph's Healthcare
04.2022 - 06.2025
Health Administration
Colorado Technical University
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