ASHLEY MACKAMUL
Upland,US
Summary
Experienced with patient care, clinical procedures, and medical documentation. Utilizes medical knowledge to support healthcare teams effectively. Strong understanding of patient needs and medical protocols, ensuring high standards of care.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Clinical Medical Assistant Extern
Loma Linda University Health Care
03.2025 - 04.2025
- Completed 160 Hours Clinicals
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Provided compassionate care to patients, offering emotional support during challenging situations.
- Maintained strict compliance with HIPAA regulations, safeguarding sensitive patient information at all times.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Administered Injections
Customer Service Representative
Mackamul Heating and Air
02.2018 - 09.2022
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
ICQA Warehouse Associate
Amazon Fulfillment Center
09.2014 - 01.2016
- Conducted performance reviews for team members, setting goals for growth and development opportunities within the company.
- Supported continuous improvement initiatives by identifying areas for potential enhancement within warehouse operations.
Food Production Worker
Starbucks- Evolution Fresh
06.2013 - 12.2013
- Assembled and packaged food items securely to meet company standards.
- Operated food production equipment safely and responsibly for quality output.
- Complied with food storage and handling procedures for safe, hygienic operations.
- Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
Education
Certification - Medical Assistant
Loma Linda University Health-SMGC
San Bernardino, CA06.2025
High School Diploma - undefined
Mira Loma Christian School
01.2009
Skills
- HIPAA compliance
- Verbal communication
- Customer service
- Medical terminology knowledge
- Compassionate
- Immunization administration
- Specimens collection and processing
- Electronic health records ( EHR)
Certification
- CCMA - Certified Clinical Medical Assistant
- First Aid
- CPR
- OSHA
- HIPAA
Languages
Spanish
Native or Bilingual
Timeline
Clinical Medical Assistant Extern
Loma Linda University Health Care
03.2025 - 04.2025
Customer Service Representative
Mackamul Heating and Air
02.2018 - 09.2022
ICQA Warehouse Associate
Amazon Fulfillment Center
09.2014 - 01.2016
Food Production Worker
Starbucks- Evolution Fresh
06.2013 - 12.2013
High School Diploma - undefined
Mira Loma Christian School
Certification - Medical Assistant
Loma Linda University Health-SMGC
Similar Profiles
Tiffany DubeTiffany Dube
MFM Sonographer at Loma Linda University Health CareMFM Sonographer at Loma Linda University Health Care
Samantha CastroSamantha Castro
Financial Services Representative at Loma Linda University Health CareFinancial Services Representative at Loma Linda University Health Care
Samantha OlmosSamantha Olmos
Patient Service Representative at Loma Linda University Health CarePatient Service Representative at Loma Linda University Health Care
HILARY PADILLAHILARY PADILLA
Customer Service Representative at PetFlowCustomer Service Representative at PetFlow
Aldo GarbickAldo Garbick
Teacher and Head Coach at Upland Unified School DistrictTeacher and Head Coach at Upland Unified School District