Ashley Madrid
San Benito,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Server
Calacas Tacos and Beer
San Benito, TX
08.2023 - Current
- Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Warmly greeted new and returning customers and developed relationships resulting in customer loyalty
- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery,and addressing customer needs promptly.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Drive-Thru Cashier
Whataburger
San Benito, TX
11.2022 - Current
- Prepared drive-thru station for next shift by refilling napkins, lids and straws at window.
- Maintained knowledge of current menu items, prices, and promotions.
- Took orders, prepared foods and processed payments in full-service establishment.
- Verified that orders were accurate and complete before delivering them to customers.
- Received payment from customers and made change as needed.
- Worked nights, weekends, and holidays, and maintained calm, pleasant demeanor.
- Prepared drinks, ice cream and other special items to complete food orders.
- Built and maintained productive relationships with employees.
- Assisted in training new employees on restaurant procedures and policies.
- Operated drive-thru window efficiently to ensure fast order processing times.
- Recognized by management for providing exceptional customer service.
Education
High School Diploma -
South Texas ISD Health Proffesions
Mercedes, TX06-2023
Skills
- Skilled Collaborator
- Rapid And Adaptive
- High Achiever
- Time Management
- Attention to Detail
- Cash Management
- Reliable
Certification
- CNA
Languages
English
Full Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Server
Calacas Tacos and Beer
08.2023 - Current
Drive-Thru Cashier
Whataburger
11.2022 - Current
High School Diploma -
South Texas ISD Health Proffesions
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