Yesenia Nerey

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Cultivated warm relationships with regular customers.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.

•. Elevated quality of output alongside strong ethical practices.

• Utilized time management skills to balance multiple tasks simultaneously, ensuring all orders were completed accurately and on time.
• Increased repeat business by remembering customer preferences and offering personalized recommendations.

• Served high customer volumes during special events, nights, and weekends.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.