Summary
Overview
Work History
Education
Skills
Interests
Certification
Timeline
Generic

Ashley-Mae Brown

New York

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Casabuela Cafe Branding Project

Youth Design Center
03.2025 - 06.2025
  • Coordinated with Client one-on-one via Zoom to create Branding Guide, Typography and Logo concept, utilizing Canva and Procreate.
  • Designed visual content such as original graphics.

STOP + CUP + YDC Animation

Youth Design Center
05.2024 - 09.2024
  • Coordinated with Senior Designer and liaison to develop concepts, including social media visuals, utilizing Adobe Illustrator and Adobe Animate.
  • Designed visual content such as original graphics.

BCJC Directory

Youth Design Center
07.2023 - 10.2023
  • Coordinated with Senior Designer and liaison to develop concepts, including palm cards, and posters, utilizing Adobe Illustrator and Adobe InDesign.
  • Designed visual content such as original graphics.

Digital Media Apprentice

Youth Design Center
01.2023 - 03.2023
  • Completed an intensive training program in audio, photo, and video editing.
  • Gained proficient skills with familiar editing software such as Adobe Illustrator.

Customer Support Representative

Herman Miller
10.2021 - 03.2022
  • Provided support for over 75+ customers per shift via phone and email.
  • Coordinated with Supervisor to resolve delivery issues.
  • Consistently maintained a high rapport with customers over call and email while working remotely.

Customer Experience Associate

Revel Systems
09.2020 - 07.2021
  • Asked customers questions to determine, verify and solve common problems.
  • Utilized telephone, online chat, and email platforms to deliver outstanding customer service.
  • Investigated and assessed damage to property and reviewed property damage estimates.

Education

A.A. - Early Childhood Education

Borough of Manhattan Community College
New York, NY
06.2017

Skills

  • Experienced with Google Suite and Slack
  • Technical software skills
  • Advanced MS Office skills
  • Client engagement
  • Decision-making
  • Organization and time management
  • Data collection
  • Software Proficient

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Crafting and DIY Projects
  • Graphic Design
  • Video Games

Certification

  • Certified Web Development, The Knowledge House [Innovation Fellowship] - 6 -12 weeks

Timeline

Casabuela Cafe Branding Project

Youth Design Center
03.2025 - 06.2025

STOP + CUP + YDC Animation

Youth Design Center
05.2024 - 09.2024

BCJC Directory

Youth Design Center
07.2023 - 10.2023

Digital Media Apprentice

Youth Design Center
01.2023 - 03.2023

Customer Support Representative

Herman Miller
10.2021 - 03.2022

Customer Experience Associate

Revel Systems
09.2020 - 07.2021

A.A. - Early Childhood Education

Borough of Manhattan Community College