Ashley Magowan
Sales Agent
Whitinsville,MA
Summary
Seasoned Sales Representative with success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business, and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with clients for sustained business growth.
Overview
5
5
Certifications
5
5
years of post-secondary education
19
19
years of professional experience
Work History
Sales Agent
Mayflower Medicinals
Worcester, MA
10.2020 - Current
- Provides superior service to customers by courteously responding to requests, inquiries, and concerns. Product knowledge and recommendations given based on customers needs.
- Visual merchandising /Organize showroom accessories and shelves.
- Adheres to all company-wide policies, process, procedures, and requirements.
- Compliance with retail policies, state/local regulation compliance, security protocols, access protocols, inventory tracking.
- Knowledge of local and state laws and regulations pertaining to medical and/or adult-use marijuana.
- Builds strong rapport with clients by understanding needs and clearly explaining products.
- Creates inviting environment for customers by maintaining store organization and cleanliness.
Polarity Practitioner/Holistic Healer
Balanced One
Whitinsville, MA
09.2018 - Current
- Actively listen to each clients needs and provide excellent service.
- Speak with client regarding health history, expectations, services and procedures for customer satisfaction.
- During sessions, Energy is stimulated to flow along medians to channel body healing response using techniques tailored to polarity therapy.
- Maintain client treatment records and design long-term care programs for return customers.
- Create marketing advertisements to increase awareness of services.
- Travel/ mobile service.
- Rented space out of Crystalline Awaken in Boylston, Ma.
Budtender
Natures Remedy
Millbury, MA
01.2020 - 03.2020
- Answered questions about medicinal and recreational uses and effects and qualities of different strains.
- Listened to customer needs and desires to identify and recommend optimal products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Developed strong rapport with customers.
- Merchandised products in visually appealing and organized displays for optimal sales.
- Clearly labeling items, inventory tracking, inventory receiving, packaging, and re-stocking.
- Knowledge of local/state laws and regulations pertaining to adult-use marijuana products.
Lead Bartender
Grille 122
Whitinsville, MA
06.2019 - 01.2020
- Poured and prepared mixed drinks for over 100 customers per shift.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet customer demands.
- Managed bar at special events, leading team in providing coordinated service for banquets, business meetings and social gatherings.
- Maintained relationships with restaurant vendors to facilitate effective inventory management.
- Managed bar inventory, restocked supplies and placed orders with vendors for spirits, beer, wines and mixers.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Trained new bartenders.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Bartender
Revolution Pie & Pint
Worcester, MA
01.2019 - 05.2019
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out day-day-day duties accurately and efficiently.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays.
- Conducted regular inventories of bar and drink supplies to keep stock on hand.
- Managing Uber Eats and Grub Hub take out orders.
Distributor/ Independent Contractor/ Owner
Athenas Home Novelties By Ashley May
Whitinsville, MA
10.2007 - 10.2018
- Conducted in home events where clients are educated, entertained, and empowered.
- Consulted with clients to Identify needs and provided information on appropriate products in effort to promote cross-selling and propose solutions.
- Developed sales presentations and promotion initiatives to drive product sales.
- Used knowledge of market trends to create value-added solutions resulting in increased revenues.
- Generated leads each week to bring in new business.
- Stayed in open communication with existing customers to offer immediate access to new products.
- Immediately addressed problems with customers to promote speedy resolution.
- Maintained home office which included accounting, tracking inventory, phone/ internet sales, various clerical duties, packing and shipping orders.
Supervisor
UPS
Shrewsbury, MA
12.2012 - 08.2016
- Strong leadership and problem-solving skills to maintain team efficiency and organize workflows.
- Supervised warehouse operations, including shipping and receiving, distribution, and workplace safety.
- Evaluated and monitored employee skills and knowledge regularly, training and mentoring individuals to ensure safe and effective work habits.
- Consistently accomplished weekly hub goals.
- Prepared shift summary reports for coordinator and communicated regularly on goals and progress.
- Performed annual evaluations and reviews for large staff of employees.
- Monitored workshop flow for over 50 employees.
- Introduced team contests and goals to enhance productivity and improve employee morale.
- Maintained compliance with company policies, Followed OSHA guidelines.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Logistics, Working in "real time" Shipping/ receiving, "live" packages that are on strict shipping schedules to guarantee on time delivery and not damaged.
- Applied security, safety and loss prevention strategies during shifts.
Education
High School Diploma -
Northbridge High School
Whitinsville, MA 08.1997 - 05.2002
Skills
Sales Strategies
Certification
Sell-SMaRT - Safe Marijuana Retail Training
Timeline
Sell-SMaRT - Safe Marijuana Retail Training
02-2021
Sales Agent
Mayflower Medicinals
10.2020 - Current
Budtender
Natures Remedy
01.2020 - 03.2020
Serve safe/ TIPS
07-2019
Lead Bartender
Grille 122
06.2019 - 01.2020
Bartender
Revolution Pie & Pint
01.2019 - 05.2019
Polarity Practitioner/Holistic Healer
Balanced One
09.2018 - Current
Certified Access Consciousness Facilitator
04-2018
Certified Polarity Therapist
01-2018
Supervisor
UPS
12.2012 - 08.2016
Distributor/ Independent Contractor/ Owner
Athenas Home Novelties By Ashley May
10.2007 - 10.2018
Bartender License
06-2002
High School Diploma -
Northbridge High School
08.1997 - 05.2002
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