Ashley Manchame
Irving,TX
Summary
Excelled by enhancing operational efficiency and customer satisfaction. My strong problem-solving abilities and excellent communication skills facilitated seamless team collaboration and service excellence. Proven reliability and ability to thrive in fast-paced environments. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of professional experience
Work History
Bilingual Customer Service Specialist
Sherwin-Williams
03.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
Restaurant Team Member
Chipotle
08.2022 - 03.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Sorted and properly arranged items.
- Unloaded packages with care and placed in proper staging area.
Team Leader
Whatabuger
01.2021 - 08.2022
- Minimized product damage during unloading, utilizing proper lifting techniques and handling equipment.
- Sorted and properly arranged items.
- Achieved smoother workflow, collaborating effectively with team members to unload trucks quickly and efficiently.
- Unloaded packages with care and placed in proper staging area.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Education
High School - Culinary Arts
06.2023
Skills
- Problem-Solving
- Customer Support
- Spanish translation
- Customer Service
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Understanding Customer Needs
- Team Collaboration
- Calm Under Pressure
- Analytical Thinking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bilingual Customer Service Specialist - Sherwin-Williams
03.2023 - Current
Restaurant Team Member - Chipotle
08.2022 - 03.2023
Team Leader - Whatabuger
01.2021 - 08.2022
Jack E Singley Academy - High School , Culinary Arts