Ashley Manuel
Huntsville,AL
Summary
Dynamic healthcare professional with a friendly demeanor and strong problem-solving skills, experienced at Walgreen's Pharmacy and Huntsville Hospital Heart Center. Proven ability to enhance patient satisfaction through effective teamwork and collaboration, while proficiently utilizing electronic health record systems to ensure accurate documentation and streamline operations. Committed to continuous improvement and delivering high-quality care.
Overview
19
19
years of professional experience
Work History
RxOM
Walgreen's Pharmacy
Huntsville, Alabama
08.2006 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Advanced CMA
Huntsville Hospital Heart Center
Huntsville, Alabama
06.2017 - 06.2021
- Collaborated with interdisciplinary teams to develop comprehensive care plans that addressed patients'' unique needs.
- Demonstrated excellent interpersonal skills when communicating with patients from diverse backgrounds, fostering trustful relationships crucial for providing high-quality healthcare services.
- Streamlined medical office operations for increased efficiency and improved patient satisfaction.
- Effectively triaged incoming calls from patients seeking advice or appointment scheduling, ensuring timely access to needed care.
- Utilized electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
- Acted as a valuable resource for colleagues by sharing advanced CMA knowledge and expertise, fostering a collaborative work environment that promoted continuous improvement.
- Assisted physicians with comprehensive patient assessments, leading to accurate diagnoses and effective treatment plans.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
Education
Biology
University of Alabama At Huntsville
Huntsville, AL04.2014
High School Diploma -
J. O. Johnson High School
Huntsville, Alabama 05.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Advanced CMA
Huntsville Hospital Heart Center
06.2017 - 06.2021
RxOM
Walgreen's Pharmacy
08.2006 - Current
Biology
University of Alabama At Huntsville
High School Diploma -
J. O. Johnson High School