Ashley Marcussen
Milwaukee
Summary
Dynamic healthcare professional with extensive experience, excelling in staff scheduling and process improvement. Proven ability to enhance patient care through effective teamwork and data entry proficiency. Recognized for optimizing workflows and fostering collaboration among interdisciplinary teams to achieve superior patient outcomes.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
Advocate Aurora Health Care
10.2025 - Current
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Documented patient information accurately in electronic health records.
Senior Staffing Coordinator
Froedtert Hospital
11.2024 - 10.2025
- Coordinated staffing schedules to ensure optimal coverage across departments.
- Managed recruitment processes, including job postings and candidate screenings.
- Collaborated with hiring managers to determine staffing needs and role specifications.
- Streamlined onboarding procedures, enhancing new hire integration and training efficiency.
Lead Health Unit Coordinator
Advocate Aurora Health Care
12.2021 - 08.2024
- Coordinated patient admissions, ensuring seamless communication between departments.
- Managed scheduling for healthcare providers, optimizing patient flow and resource allocation.
- Oversaw electronic health record management, enhancing data accuracy and accessibility.
- Trained new staff on policies and procedures, fostering a collaborative team environment.
Lead Direct Support Professional
St Coletta of Wisconsin
11.2017 - 02.2022
- Ensured adherence to support plans by supervising daily client activities.
- Enhanced staff engagement techniques through mentoring on best practices.
- Created comprehensive training materials on developmental disabilities for team knowledge.
- Optimized client care strategies by collaborating with interdisciplinary teams.
Health Unit Coordinator
Edgerton Hospital
08.2016 - 10.2017
- Ensured accurate patient admissions and discharges through meticulous documentation processes.
- Optimized medical staff scheduling to enhance workflow efficiency in multiple departments.
- Enhanced patient experience by facilitating effective communication between healthcare teams.
- Improved data accuracy by implementing updates to electronic health records for staff access.
Certified Nursing Assistant
Fairhaven Senior Services
01.2017 - 09.2017
- Collaborated with healthcare team to deliver quality patient care.
- Supported patients during rehabilitation exercises as directed by nursing staff.
- Educated patients on basic health practices and wellness strategies.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH08-2025
High School Diploma -
Elkhorn High School
Elkhorn, WI06-2013
Skills
- Staff scheduling
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Certified Nursing Assistant
Advocate Aurora Health Care
10.2025 - Current
Senior Staffing Coordinator
Froedtert Hospital
11.2024 - 10.2025
Lead Health Unit Coordinator
Advocate Aurora Health Care
12.2021 - 08.2024
Lead Direct Support Professional
St Coletta of Wisconsin
11.2017 - 02.2022
Certified Nursing Assistant
Fairhaven Senior Services
01.2017 - 09.2017
Health Unit Coordinator
Edgerton Hospital
08.2016 - 10.2017
Bachelor of Science - Business Administration
Southern New Hampshire University
High School Diploma -
Elkhorn High School