ASHLEY SHIRLEY
Los Osos,CA
Summary
Dedicated Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. A strong leader who works well under pressure, and exudes positivity.
Overview
7
7
years of professional experience
Work History
HR REPRESENTATIVE
Ernie Ball Inc
San Luis Obispo, CA
01.2022 - Current
- Managed recruitment, enhancing candidate quality and diversity, boosting team talent.
- Facilitated training sessions, improving team efficiency and compliance with labor laws.
- Implemented communication strategies, fostering team cohesion and productivity.
- Administered payroll, ensuring accurate and timely compensation for all employees.
- Developed and implemented onboarding programs to enhance new employee integration.
OPERATIONS MANAGER
Shade Sails LLC
Remote
02.2021 - 05.2022
- Worked well independently and on a team to solve problems.
- Organized and prioritized work to complete assignments in a timely, efficient manner.
- Effectively multitasked and prioritized projects according to need.
- Responded to problems with excellent troubleshooting abilities.
- Utilized experience and expertise with Quickbooks.
EXECUTIVE ASSISTANT
Old Bull MGMT
Newport Beach, CA
03.2019 - 02.2022
- Scheduled events and created and maintained the office calendar.
- Managed office space and office equipment.
- Served as a friendly and helpful first point of contact in the front office.
- Maintained work logs for office employees.
- Continually aimed to be reliable, punctual, and productive.
- Maintained confidential records, safeguarding sensitive information with adherence to company policies.
Skills
- Fast Learner
- Microsoft Office
- Communication
- Time Management
- Teamwork
- Leadership
- Problem Solving
- Quickbooks
- Onboarding process
Timeline
HR REPRESENTATIVE
Ernie Ball Inc
01.2022 - Current
OPERATIONS MANAGER
Shade Sails LLC
02.2021 - 05.2022
EXECUTIVE ASSISTANT
Old Bull MGMT
03.2019 - 02.2022