Ashley Marie Boswell
West Fargo,ND
Overview
17
17
years of professional experience
Work History
Consumer Customer Relationship Specialist
United Sugar Producers & Refiners
01.2020 - Current
- Create and maintain customer account files and profiles
- Reviews orders pro-actively identify problems encountered in processing or delivering
- Receives and validates customer complaints and implements appropriate corrective action
- Develops effective customer relationships to ensure understanding of customer needs
- Analyze and correct EDI errors
Sales Center Morale & Events Coordinator
Populus Group at Microsoft Corporation
04.2018 - 01.2020
- Assist LT and members of People First team to coordinate activities, sales contests & incentives
- Support sales center visits from internal and external audiences
- Work with America’s business manager on coordinating executive visits
- Manage morale budget
- Open POs for activities/logistics associated with morale and executive visits
Office Manager
Mr Ed's Bingo & Gaming Supples, LLC
04.2015 - 04.2018
- Daily accounting using Exact Macola
- Process bi-monthly payroll
- Coordinate and support sales development activities
- Maintain tracking reports for sales & commissions
- Adhere to ND State Gaming Rules & Regulations
Vendor Contractor at Microsoft Corporation – Last Role: US DX Service Desk Team Lead
Archway Marketing Services Inc.
12.2008 - 04.2015
- Processed Business Investment Funding (BIF) requests for US app developers
- Validated contracts for completion and compliance
- Extensive SLA, Spend and Executive Summary reporting
- Continuous process improvement and documentation
- Managed US Applications Marketing Service Desk
Education
Associate in Business Administration -
GLOBE UNIVERSITY
Richfield, MNTimeline
Consumer Customer Relationship Specialist
United Sugar Producers & Refiners
01.2020 - Current
Sales Center Morale & Events Coordinator
Populus Group at Microsoft Corporation
04.2018 - 01.2020
Office Manager
Mr Ed's Bingo & Gaming Supples, LLC
04.2015 - 04.2018
Vendor Contractor at Microsoft Corporation – Last Role: US DX Service Desk Team Lead
Archway Marketing Services Inc.
12.2008 - 04.2015
Associate in Business Administration -
GLOBE UNIVERSITY
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