Summary
Overview
Work History
Education
Skills
Certification
Education
Languages
Timeline
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Ashley Marte

Summary

Dynamic hospitality and retail professional with a proven track record of enhancing customer satisfaction through exceptional service delivery. Results-driven and known for high productivity and efficient task completion while also enhancing experiences through strong interpersonal skills and bilingual proficiency. Committed to team success and positive outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bartender

Brook Tap House
07.2024 - Current
  • Crafted signature cocktails and beverages, enhancing customer experience and satisfaction.
  • Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
  • Assisted in training new staff on beverage preparation and customer service protocols.
  • Managed inventory levels, placing orders to maintain stock of essential supplies.

Bartender/Server

Famous Events
06.2024 - Current
  • Provide food and drink suggestions to customers based on their preferences, arrange bottles and glasses behind bar to make attractive displays, inspect identification of customers to verify age requirements for purchase of alcohol, organize supplies in stock room to support timely and efficient retrieval and replenishment, and process payments with POS system.

Sales Associate

Swarovski
01.2024 - 06.2025
  • Sell product, handle transactions, offer repair services, update price points, acknowledge product information and features. While assisting with jewelry fittings, upsell additional items based on customer interests and needs. Watched for and recognized security risks and thefts to prevent or handle situations.

Hostess

The Highlawn
09.2023 - 06.2024
  • Navigate all guests in the right direction, organize floor plans for the day, monitor menu cleanliness and/or updates, make reservations, and seat accordingly while communicating dining details or guest concerns in a prompt manner, and assist guests with event inquiries and/or requests. Helped restaurant staff set up small and large events to coordinate smooth execution. Communicated with servers about new tables, changes in food availability and customer comments.

Receptionist & Office Marketing

Lotus Smiles
07.2020 - 08.2023
  • Greeting/directing patients appropriately, registering and managing data, schedule effectively and efficiently, keeping track of patient communication, collect electronic/cash payments and calculating deposit summary daily, verify insurance coverage, and maintaining safety and hygiene standards. Create and publish flyers, business cards, and posters for marketing purposes, along with managing social media accounts.

Sales Associate

Walgreens
08.2019 - 07.2020
  • Assisted customers in all departments, manage register, keep counters clean and well merchandised, update inventory, and maintain records. Processed returns, exchanges, and refunds in accordance with company policies.

Education

Associate of Science - Medical Science

Bergen Community College
Paramus, NJ

Diagnostic Medical Sonography

Eastwick College
Nutley, NJ

Skills

  • Adaptability
  • Strong work ethic
  • Time-oriented
  • Critical thinking
  • Handling pressure
  • Effective and clear communication
  • Computer literacy
  • Empathetic
  • Social skills
  • Attention to detail
  • Professionalism
  • Dining room management

Certification

  • Scheduling Institute 5 STAR Certificate, Designed seminars, classes, and on-site training to enhance customer service and patient prioritization in order to promote profit and production in a private practice.
  • American Heart Association Certification, AHA course is designed to teach high-quality CPR for adults, children, and infants.
  • Bartending Certificate, Drink preparation and bar management.

Education

true

Languages

Spanish
Professional Working

Timeline

Bartender

Brook Tap House
07.2024 - Current

Bartender/Server

Famous Events
06.2024 - Current

Sales Associate

Swarovski
01.2024 - 06.2025

Hostess

The Highlawn
09.2023 - 06.2024

Receptionist & Office Marketing

Lotus Smiles
07.2020 - 08.2023

Sales Associate

Walgreens
08.2019 - 07.2020

Associate of Science - Medical Science

Bergen Community College

Diagnostic Medical Sonography

Eastwick College

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Ashley Marte