Ashley Martin
Waxahachie,TX
Summary
Forward-thinking Executive Assistant accomplished in aiding company leaders with key functions. Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Executive Assistant/Office Manager
City of Dallas
Dallas, TX
10.2023 - Current
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Compiled meeting agendas and supportive materials ahead of meetings.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Delivered optimal administrative, customer service and case management support.
- Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
- Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
- Updated and implemented administrative and executive support policy changes and monitored effects.
Administrative Specialist II
City of Dallas
Dallas, TX
03.2023 - 10.2023
- Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
- Maintained inventory of office supplies and placed orders when necessary.
- Created and revised systems and procedures by analyzing operating practices, recordkeeping systems, office layout, and budgetary requirements.
- Prepared correspondence, memos, presentations, spreadsheets, databases. using MS Office programs.
- Handled incoming calls and directed callers to appropriate department or employee.
- Updated website content regularly with new information about products or services offered by the company.
- Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
- Composed, edited and typed complex memos and reports with job-related software.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Provided assistance with onboarding new employees; ensured that all paperwork was completed properly and filed accurately.
- Produced and distributed memos, newsletters, and other forms of communication.
Store Manager
Walgreens
Dallas, TX
12.2018 - 03.2023
- Ensured compliance with safety regulations and company policies.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Recruited, trained and supervised new employees.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Evaluated store performance and incorporated feedback to implement improvement plans.
- Strengthened workflow productivity by hiring, managing, and developing top talent..
- Established customer service standards and monitored staff compliance.
- Created weekly work schedules for store personnel.
Walgreens
Assistant Store Manager
Waxahachie, TX
08.2016 - 12.2018
- Identified needs of customers promptly and efficiently.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
Cedar Hill High School
Cedar Hill05-2002
Some College (No Degree) - Spanish
Stephen F. Austin State University
Nacogdoches, TXSkills
- Meeting planning
- Scheduling
- Document handling
- Strong problem solver
- Office administration
- Payroll
- Meticulous attention to detail
- Interpersonal communication
- Advanced MS office suite
- Document preparation
- Customer service
- Report writing
- Proofreading
Accomplishments
- Employee Engagement - District Winner - Walgreens, 2016
Languages
Spanish
Elementary
Certification
- Certified Pharmacy Technician
References
References available upon request.
Timeline
Executive Assistant/Office Manager
City of Dallas
10.2023 - Current
Administrative Specialist II
City of Dallas
03.2023 - 10.2023
Store Manager
Walgreens
12.2018 - 03.2023
Walgreens
Assistant Store Manager
08.2016 - 12.2018
High School Diploma -
Cedar Hill High School
Some College (No Degree) - Spanish
Stephen F. Austin State University
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